The Assistant Operations Admin Officer will assist the Operations Admin Officer III in handling daily operations workflow and branch support to maintain system integrity, compliance requirements, and client satisfaction. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. Daily client call

Manage and submit daily request for referrals/authorizations Maintains on going and consistent tracking of all referrals/authorizations Work with providers and staff to ensure completeness of documentation to facilitate the referral/authorization process Assist physicians, as required in coordination of care for patients Contact IPA and Health Plans to ensure prior approv

Greets patients as they arrive Coordinates patient flow Assists patient with intake or admitting processes including copying required documents Collects co payments, co insurance and deductibles and issues receipts Collects, records and balances payments Processes walk in patients and visitors Answers phones and schedules appointments Manages medical records (maintains, f

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and da

Provide exceptional service to all customers Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary Collect appropriate co pays and adhere to all cash handling policies Answers phone, takes messages and routes calls appropriately Schedule appointments as necessary, verifying correc

Provide exceptional service to all customers Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary Collect appropriate co pays and adhere to all cash handling policies Answers phone, takes messages and routes calls appropriately Schedule appointments as necessary, verifying correc

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and da

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and da

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Answers phones and sched

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and da

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Answers phones and schedul

Manages medical records (maintains, files/scans, prepares for schedule) Must also be capable of solving routine problems, prioritizing, and meeting set deadlines, respond to patient questions in person or over the phone and work with others as part of a team. The position will manage patient medical records via faxes, mail, scanning, copying and request for medical record

Responsible for the check in process for patient arrivals Responsible for Work queues and In baskets in EMR Review and collect balances, including copayments and outstanding balances Receives, sorts, and files documents where appropriate Handles incoming and outgoing phone calls and fax messages in a timely manner Follows all department procedures relating to new and esta

Provide exceptional service to all customers Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary Answers phone, takes messages and routes calls appropriately Schedule appointments as necessary, verifying correct visit type and primary care provider Access insurance plan systems

Manage administrative intake of members Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers Assist the clinical staff Handle resolution/inquiries from members and/or providers To maintain and retrieve Radiology files and result reports To provide Radiology receptionist duties at desk and telephone P