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Develop and analyze support center voice/email/chat volume forecasts and build staff schedule models to optimize coverage to achieve service level goals Optimize and re optimize staff schedules and queues on an ongoing, regular basis to determine optimal schedule efficiency at monthly, weekly, daily, and interval levels Monitor daily support center service levels and prod
Posted 4 days ago
Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to pro
Posted 6 days ago
Provides consultative services to members regarding credit union products and services by assessing member needs. Assists members in establishing memberships, loan accounts and services, share accounts and savings services, completing necessary documents and performing data entry of records in compliance with audit requirements. Processes transactions for members and freq
Posted 18 days ago
Offering $19.00 to $23.00 per hour This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel Actively participates in the training of all Customer Service personnel including new hires Monito
Posted 24 days ago
The Floater Member Services Representative II works at multiple locations throughout Wescom's field of membership in varying branches. Assists members in establishing memberships, share and loan accounts, and related products and services by conducting interviews, completing necessary documents and performing data entry of records in compliance with audit requirements. Pr
Posted 19 days ago
United Rentals
- Torrance, CA
Great company. Great people. Great opportunities. As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. Your stro
Posted 1 day ago
Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's f
Posted 3 days ago
Office Service Representative II Job Locations US CA Riverside Requisition ID 2024 17476 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full Time Minimum Salary USD $16.50/Hr. Maximum Salary USD $17.71/Hr. Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence
Posted 23 days ago
We're looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION Acknowledge and resolve customer complaints. Resolve product or service problems by clarifying th
Posted 30 days ago
At Horizon Therapeutics, we define success by the number of lives touched, lives changed, and lives saved. Our global biotechnology company is made up of agile, out of the box thinkers with a focus on delivering breakthrough medicines to those living with rare, autoimmune, and severe inflammatory diseases. This is the heart of our global mission. Start a career that enable
Posted 30 days ago
Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's f
Posted 3 days ago
CEMEX
- Ontario, CA
The Dispatcher is responsible for coordinating activities of employees engaged in delivering CEMEX products. Job Responsibilities Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times Confers with customer services representative regarding scheduled ti
Posted 4 days ago
Under the direct supervision of the Business Operation's Manager, this position is the primary customer interface by acquiring calls, emails, accessing the nature of the call, creating jobs in the IFS system and dispatching service calls to the field. Will maintain an accurate scheduling system to monitor call status in real time. This position will also be responsible fo
Posted 9 days ago
Assists members in establishing memberships, share accounts and related products and services through multiple communication channels, completing necessary documents and performing data entry of records in compliance with audit requirements. Communication channels include, but are not limited to telephone, chat, SMS, social media, email and/or mobile devices. Performs tra
Posted 23 days ago
Office Service Representative I Job Locations US CA IRVINE Requisition ID 2024 17479 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Temporary Full Time Minimum Salary USD $16.50/Hr. Maximum Salary USD $16.91/Hr. Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence ha
Posted 25 days ago
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