Position Title: [[Retail Operations Manager]]
Reports To:
Salary: [[Experienced]]
Pay Grade: [[14]]
Other Forms of Compensation: n/a
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
The role of the Operations Manager of Hospitality Services will be to own the client-facing relations, including the functional operations for a busy, high-end, open-floor concept for rentable workspace for an individual or team for our HANAHAUS client and their customers. This job involves daily interactions with customers in person, requiring excellent communication skills, the ability to multitask, strong organizational skills, and experience in managing vendors such as third-party catering and event planning, building maintenance best practices, supply deliveries, and people management skills. Additionally, the job involves pursuing social networking opportunities.
This position manages and coordinates the 5 (FT/PT) Building Ambassadors team that oversees facility operations, projects, vendors, and maintenance. The team's primary focus is to ensure the client has a workplace that models a comfortable and shared workspace yet is business casual and inviting. In addition, the General Manager will focus on the needs and requirements of the client to achieve extraordinary service delivery to meet and exceed the client's expectations while working closely with onsite end-users, outside vendors, and contractors.
Do you have what it takes to be our Manager of Hospitality, Event Services, and Vendor Management? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.
Essential Duties and Responsibilities:
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Eurest services maintains a drug-free workplace.
Associates at Corporate are offered many fantastic benefits.
Req ID:1309478
ESFM
Brandy Wilson