Client Support Specialist-
Job Description

When you have the strength of ADP behind your career, you have a world of opportunity ahead of you!
ADP, with $8.5 billion in revenues and approximately 590,000 clients worldwide, is one of the largest providers of a broad range of premier, mission-critical, cost-effective transaction processing and information-based business solutions. Our services include a full suite of human resource and payroll administrative services and fully-integrated computing services and to nearly 25,500 auto, truck, motorcycle, and marine and recreational vehicle dealers.

Did you know that...

*ADP is a Fortune 500 company!!

*We provide competitive medical benefits that start on your first day of employment!!

*Comprehensive Health Care includes: Medical/Prescription Drug coverage, Dental Coverage Vision Insurance
Financial Plans include: Pension Plan, ADP 401(k) and ADP Stock Purchase Program

*Additional Benefits for ADP Associates include: Tuition Reimbursement, Work/Life Programs, Matching Gift Program, Credit Union, Auto and Home Insurance Programs, Discount Purchase Programs
*We have extensive training programs and provide salary increases based on skills mastery and achievement.
• We have a strong philosophy of promoting from within the company.
• We have a culture that fosters the growth and development of our Associates.

Our Client Account Representatives make a difference because they solve our clients’ problems. Here is what you would do as a member of our team:

Work with fellow ADP colleagues in a service center environment to answer questions received from an ADP client regarding our Payroll and HR products. You would investigate research, analyze and resolve simple to highly complex problems.

Educate our clients regarding ADP products to ensure full use and understanding of our products’ capabilities and procedures.

Follow-up with clients to ensure they were satisfied with the service received.

Develop and maintain effective ADP/client relationships and work to ensure the client has a meaningful and positive experience when speaking with an ADP representative.

You bring the customer service attitude we need and we’ll provide an opportunity at a rewarding career!

Qualifications
In order to be considered you must have a minimum of a High School diploma or equivalent; some college preferred; excellent communication skills (oral and written), be able to multi-task, work proficiently with a computer, and demonstrate the ability to analyze and solve problems. Knowledge of accounting principles is a plus!

ADP is an affirmative action/equal opportunity employer who believes that diversity leads to strength. M/F/D/V.

Please send your resume to Melissa_blackwell@adp.com –

Note: "Client Support Specialist" in the subject line of your email.. Thank you!

Please send your resume to Melissa_blackwell@adp.com –

Note: "Client Support Specialist" in the subject line of your email.. Thank you!