Client HR Business Partner III

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Company:
 		ADP
Company Profile | Current Opportunities (52)
Job Location(s): Milpitas
Employment Term: Regular
Employment TypeFull Time
Start Date:As soon as possible
Starting Salary Range:Not Provided
Required Experience: Open
Related Categories:Customer Service - General

Position Description

Requisition #: TSPE22660
Division: TS-Professional Employer Organization
Job Title: Client HR Business Partner III
Country: United States
State: California
City: Milpitas
Locations: California, Milpitas
Employment Status: Full Time - Permanent
Job Responsibilities:
(Description) 		ADP TotalSource is one of the nation’s largest and most innovative HR outsourcing firms providing both a Professional Employer Organization (PEO) and Administrative Services Organization (ASO) model. We provide small and mid-sized businesses with an integrated suite of services including HR administration, compliance management, safety and risk management, payroll and tax administration and employee benefits.

With more than $800 million in revenues and a current annual growth rate of over 20%, we provide a dynamic work environment and great personal growth opportunities. ADP TotalSource is part of Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use, cost-effective solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP visit the company's Web site at www.ADP.com.

RESPONSIBILITIES
Provide Human Resources services for designated clients. Effectively establish, maintain, build and manage client relationships at all levels to ensure ADP TotalSource is successfully helping clients achieve their business strategies. Coordinates activities and facilitates timely delivery of services and projects to each client in all functional areas to include: payroll, 401k, benefits, employee relations, training and development, legal compliance, etc. Responsible for driving results with clients, with the goal of increasing their satisfaction and retention. Must be client-focused and have excellent account management skills. Strong teamwork orientation, understanding that the client's best interests are served through smooth, seamless service delivery.

Client Relationship Management:
? Responsible for client retention in his/her client base; creating and executing an account strategy that will help develop a value-based relationship with each client.
? Set and manage client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP TotalSource services.
? Conduct client meetings, including establishing and updating HR Service Plans, setting goals and developing plans to meet set goals. Ensure quality, timeliness, and effectiveness of all work delivered.

Human Resources Consulting Responsibilities:
? Recruitment & Selection: Provides direction and coaching on establishing legally compliant pre-employment practices to include, job descriptions, background checks, etc. Provides basic compensation analysis, comparing client pay data against geographic and industry salary survey data.
? Payroll & Tax Administration: Liaison between clients and regional payroll processing department to ensure payroll transactions are submitted timely and accurately. Works with clients to ensure fair and compliant pay practices.
? Benefits: Work with the ADP TotalSource Benefits Department, consultants and brokers to provide information about benefits, market trends and ensures that the client benefit renewal process is well managed and understood. Assists clients with their benefit election process.
? 401K: Work with 401K regional and division departments, as well as vendors, to drive appropriate participation at the client and worksite employee level.
? Employee Relations: Communicates and interprets HR policies and procedures while providing remedies for any issues that may arise. Working with the client, reviews FMLA, job descriptions, handbooks, etc,
? Training & Development: Analyzes training needs and then coordinates with the TotalSource Training Department and/or Regional Trainers .Partners with client to create effective remediation techniques, such as job skill training, development plans, and interventions.
? Risk Management & Safety: Maintains knowledge of required client procedures, including Drug Free Workplace and Worker’s Compensation/Injury Reporting. Liaison with designated Risk & Safety Managers
? Regulatory Compliance: Maintain high-level of knowledge surrounding legal compliance, government reporting, policies and procedures. Evaluates and investigates employee allegations and takes appropriate action to ensure legally compliant, fair and consistent practices.
? Employee Terminations: Provide HR recommendations to help minimize liability in employee terminations. Suggests outplacement services, as appropriate. Works with Unemployment Administration as needed to provide information that may be required for unemployment claims processing.
? Client Technology: Works with Client Technology and Training Department(s) to ensure client understanding and participation ADP TotalSource web solutions and applications

ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength

QualificationsRequired
(Experience, Skills, Academic): 		? Minimum of 5 years HR experience or consulting or corporate environment and/or in an Account Management role.
? Prefer experience with multiple clients, dealing with a broad range of HR-related areas at senior levels of organizations.
? Ability to think strategically and to understand a client’s underlying business and organizational issues and align ADP TotalSource to support these.
? Must possess an understanding of the business; quickly learn the organizations strategy and the industry.
? Must be able to cope with change. Experience running and analyzing HR reports is essential.
? Experience in a client service environment, handling multiple external clients and ability to present ideas and programs to Executives highly desirable.
? Must be able to achieve results through formal channels and informal networks.
? Effective communication, interpersonal, writing and presentation skills required.
? Knowledge of Microsoft Office (i.e., Word, Excel, PowerPoint, Access, etc.) required.
? Education BA or BS in related field. PHR/SPHR certification desirable.

Education: Bachelors
Job Category: Customer/Client Service
Area of Interest: Account Relationship Management

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