OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
The Bariatric Outreach Coach position is responsible for the clinical coordination of care and services for UBH members who are pursuing Bariatric surgery. This position serves a critical function as a member of the Bariatric Outreach team. Bariatric Outreach Coaches work closely with members over an extensive period of time to educate about needed lifestyle changes to make the surgery a success. The Coach/Care Advocate engages members in setting and keeping specific goals to support their long term success. Behavioral health screening, education, referrals, relapse prevention and coordiantion of care are key components of this role.
Primary Responsibilities include:
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Referral to UBH provider for pre-surgery psychological assessment and review of assessment results to determine barriers to surgery
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Telephonic member outreach to review the assessment results and offer appropriate services and referrals.
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Coordination with referring partner regarding readiness for surgery
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Monthly telephonic coaching sessions with member to engage them in their recovery by educating about success factors
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Offering referrals to clinicians and/or other resources, setting specific goals and reviewing progress towards those goals
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Regular case review with supervisor and medical director to address issues and concerns
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Documentation and activity tracking in various systems in accordance with UBH policies
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Active participation in staff meetings, case conferences and in-service opportunities
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Back-up coverage to other clinical programs as needed.
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Other duties as requested by supervisor
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Encouraging involvement in pre and post surgery support programs
At OptumHealth, you will perform within an innovative culture that's focused on . You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.