Senior Risk Analyst

Company:	PayPal Company Profile \| Current Opportunities (26)
Job Location(s):	San Jose
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Finance - Treasury/Risk, Finance - Analyst

Position Description


Business Title	Senior Risk Analyst
Requisition No.	35776BR
Category	Trust & Safety / Fraud
Work Location	PayPal San Jose
Shift	Day
Primary Job Responsibilities	The Manager will oversee the following areas: 1. Strategies and policies governing treatment of ACH returns, globally. This includes * Representment / BUFS strategies * Collections 2. Treatment of accounts that have incurred a loss as a result of an ACH transaction (e.g., restrictions where applicable) aimed at preventing subsequent losses 3. Operational/platform issues around execution of return-related strategies and policies The Manager’s day-to-day responsibilities will include * Working with Analytics to develop reporting related to ACH returns PayPal receives, the effectiveness of the recovery (representment, BUFS, collections) strategies currently in place, and the quality of execution of these strategies (e.g., representment batch failure rates) * Using available data and PayPal/industry best practices to drive identification of improvement opportunities related to PayPal’s recovery strategies and propose improved solutions * Developing business cases for proposed improvements - advocate solutions to senior management * Working with teams across the organization (RAF, Risk Product, Risk Dev) to implement proposed improvements * Helping identify operational failures related to ACH loss recovery, size the incremental loss exposure and drive (in collaboration with Risk Product) efforts to address the issue * Acting as the CRM lead in the efforts to revamp the existing ACH infrastructure (large-scale effort tentatively planned for 2010) * Working closely with the Global Core Payments group on issues/opportunities related to returns processing and auto-representments * Collaborate with Risk Consultants working on loss recovery-related issues in non-US markets This individual’s key performance KPIs will be the recovery rates on ACH-related losses (focus on NSF, High Risk; lighter focus on Unauth).
Job Requirements	Job Requirements * At least 2 years of experience in the financial services space - ideally, in a role combining analytics and strategic solution development * Comfort with data - ability to question its validity, interpret it, and develop recommendations based on it * Ability to manage a large, diverse set of to-do’s - prioritize, stay on top of multiple workstreams, monitor progress * Strong communication skills - a sense of appropriate communication mechanism/approach to use given context/circumstances. Experience working with cross-functional, geographically distributed teams, managing by influencing Can do attitude, team player, energetic personality, works well under pressure in a fast paced ever changing environment Travel may be required, but likely limited to 3-5 days per quarter. Some international travel may be required.
Education	Bachelors Degree or Equivalent