G4S Secure Integration is looking for a successful Technician thatwill be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.

• Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems.
• Troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
• Completes service status reports and other documentation as required.
• Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
• Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
• Occasional assistance with installation projects when service call volume is low.
• Other duties as assigned by supervisor.

• 4 years of field experience
• Extensive knowledge of electronics, computer programming, site service, and installation experience
• Experience with the following or similar systems: Software House, Nice Systems, Genetec, AMAG, Lenel, Honeywell, and Hirsch Electronics.
• Must have a valid driver's license and be able to pass drug screening.