JOB SUMMARY
The Sales Consultant works within the Outside Sales Department to successfully create and enhance partnership with residential and commercial accounts. As a Sales Consultant you will manage generating leads and building a sales pipeline through strategic account mapping, emailing, social media, newsletters, in-person events, educational events, and other sales marketing activities.
ESSENTIAL DUTIES & RESPONISIBILITIES
- Passionate about home automation and security services and providing comprehensive, custom consultations to home and business owners based on individual lifestyles and needs.
- Ability to cultivate ongoing, positive relationships with current and potential customers.
- Perform as the face of Alert 360, promoting a positive company image and ensuring customer relations while presenting Alert 360 products and services to potential and existing customers.
- Utilize company provided Salesforce.com CRM for all leads and continual updates through the sales process.
- Prospecting and networking to find new business within the criteria of commercial customers established by Sales Management.
- Schedule new on-site appointments with homeowners or business owners to complete sales presentations and keep pre-scheduled appointments.
- Follow through in a timely and professional manner with customers during the entire sales process.
- Develop and work a daily activity plan with management; track the results of the daily activity for review with management
- Prepare and submit contract sales contracts for orders.
- Report activity as requested to your Sales Manager or Branch manager.
- Follow up with customers after installation to assure customer satisfaction and obtain referrals.
- Assist with collecting any past due balances on customers with whom you have agreements.