Customer Service Supervisor SBO SBO Customer Service Full Time 78002BR Job Summary Involves patient, third party, government, physician billing and / or collections activities. Provides for coordinated processes, procedures and systems, customer service delivery models and ensuring compliance with internal policy and external agency regulations. Manages insurance reimburs

Customer Experience Coordinator Human Resources Full Time 78541BR Job Summary This role applies professional human resources, organization policies and procedures to provide guidance to employees, supervisors and managers to resolve a variety of human resources issues of moderate scope and complexity by answering the HR line, PeopleConnect inquiry cases, email box(es) and

Under supervision, exemplifies customer service skills in dealing with food related issues with customers primarily by phone or occasionally in person. Assists patients in making menu selections by phone. Communicates effectively and clearly over the phone. Acts as a resource for Food Service employees as assigned/needed. Directs work to ensure all meal service tasks are

Scheduler Medical Imaging Support Full Time 8 Hour Days (Fixed Term) Apply Keck Medicine of USC Hospital Glendale, California The Imaging Scheduler provides support to the Imaging Department and is responsible for the scheduling of Imaging and Cardiology patients and procedures across all modalities, including IR and the Cardiac Cath Lab. W orks and coordinates with a var

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Apply Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications u

Telecom Operator Access Center Full Time 8 Hour Days (Non Exempt) (Non Union) Apply Keck Medicine of USC Hospital Los Angeles, California To provide voice, paging and emergency communication for the organization, business partners, and community served for the hospital. Essential Duties Demonstrates competency in the quality of work and knowledge of the job pertinent to t

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Apply Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications u

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Apply Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications u

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Apply Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications u

Patient Access Liaison, Lead Access Center Full Time 8 Hour Days (Non Exempt) (Union) Apply Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Under the direction of the Access Center Leadership, the Lead will serve as the point of contact for the team members, in

The Dispatcher receives and dispatches calls related to the transportation of patients, patient related and miscellaneous items from departments within the Medical Center and affiliated facilities, in addition to teletracking, under general supervision. These services may be provided for both the LLUMC and LLUCH hospitals. Performs other duties as needed. Education and Ex

As a member of the Medicare Advantage Operations team, the Medicare Advantage Enrollment Representative plays a crucial role in the enrollment process by reviewing and submitting enrollment requests. This position requires meticulous attention to detail to ensure the accuracy and timeliness of acknowledgment notices sent to members. The ideal candidate will possess excell

Key Responsibilities Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards Coordinate efforts to improve the customer retention and client experience at the point of sale Drive compliance to merchandising standards Assess performance by location through audit report Prepare sa

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways. There are multiple customer entry points to UCLA Health IT Customer Care ranging from phone, face to face, email, self service ticketing, chat, messaging, and text. The C

The Patient Advocate supports and assists patients and families across the UCLA Health System. Listens with empathy and caring, then researches, problems solves and advocates, ensuring that patients are assured that their concerns are addressed. When handling volatile, sensitive or politically charged situations, the Patient Advocate exercises judgment, diplomacy and an i