General Manager
San Francisco, CA 
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Posted 1 day ago
Job Description
    Job TypeFull Time
    General Manager
    Job ID2019-14163
    Job Location(s)US-CA-San Francisco
    Job Post Information* : External Company URLwww.teamexos.com
    Overview

    EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.

    Responsibilities

    We're seeking an experienced General Manager to join our team at our exciting new boutique fitness center at the San Francisco Campus for Jewish Living!

    As our new General Manager you will:

    • Hire, train, and supervise qualified staff.
    • Foster and manage quality relationships with client and site members.
    • Drive, track and report on key metrics regularly.
    • Complete P/L influence and control.
    • Support team members and membership by responding to emergent program and member requests, staff needs, scheduling and acting as marketing liaison for all fitness, wellness, aquatics, and membership recruitment/retention programs and strategies.
    • Create awareness of the Center through community outreach and connectivity.
    • Attract business via member referrals, cold calls, corporate lead generation, territory outreach, telephone inquiries, sales follow up
    • Ensure excellent customer service and customer responsiveness to both inside and outside constituents.
    • Service diverse populations, including high risk exercise participants.
    • Interact with client management on a daily/weekly basis to enhance communications and build a positive client/vendor relationship.
    • Develop department budgets and strategic business plan, and monitor for progress monthly as a part of client monthly operations updates as measured against annual goals for all departments.
    • Support other EXOS sites and projects as a Subject Matter Expert as needed.
    • Other duties when assigned.
    Qualifications

    Required Qualifications:

    • Minimum of 3 years of General Manager or similar experience.
    • Bachelor’s Degree.

    Preferred Qualifications:

    • Demonstrated success in increasing programming participation in both for profit and not for profit environments.
    • Scheduling flexibility to work occasional evenings and weekends to support programming.
    • Successful track record managing sales, personal/small group training, operations, group programming and customer service.
    • Excellent communication-both written and oral, leadership, interpersonal and supervisory skills.
    • Ability to anticipate, manage, and solve operational issues on a regular, and daily, basis.
    • Highly skilled in Google Docs, Excel, as well as proven ability to work with different CRM systems (i.e., CSI, Spectrum).
    • Outgoing personality.

    Physical Requirements:

    • Requires long periods of standing or sitting.
    • Moderate use of computer terminal screen, right or left hand use, Typing.
    • Grasping and gripping movements
    • Ability to lift 50 lbs. Some lifting may require additional assistance from another staff person. Employee expected to use discretionary judgment and ask for assistance from another employee if an item is perceived to be too heavy to lift without assistance.
    • Use of personal safety equipment required.
    • Frequent use of chemicals, including cleaning and laundry supplies.
    • Continuous exposure to moderate to loud noise.
    • Occasional exposure to bodily fluids.
    • Occasional lifting, pulling, climbing, kneeling, and bending.
    • Exposure to electric and motor parts.
    We are an equal opportunity employer

    EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at :

    Attention : People Operations, Accommodations

    2629 E. Rose Garden Ln.

    Phoenix, AZ 85050


    EEO/AA Employer/Vet/Disabled

     

    Job Summary
    Company
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Required Experience
    3+ years
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