Service Technician II
Livermore, CA 
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Job Description

G4S Secure Integration is looking for a successful Technician that will be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.

  • Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems.
  • Troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
  • Completes service status reports and other documentation as required.
  • Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
  • Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
  • Occasional assistance with installation projects when service call volume is low.
  • Other duties as assigned by supervisor.
  • 4 years of field experience
  • Extensive knowledge of electronics, computer programming, site service, and installation experience
  • Experience with the following or similar systems: Software House, Nice Systems, Genetec, AMAG, Lenel, Honeywell, and Hirsch Electronics.
  • Must have a valid driver's license and be able to pass drug screening.

Number Of Positions: 1

Closing Date: 2021-05-31


EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
Competitive
Required Experience
4+ years
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