FinancialForce Administrator
San Francisco, CA 
Posted 26 days ago
Job Description
Exabeam is the Smarter SIEM company. We help security operations and insider threat teams work smarter, allowing them to detect, investigate and respond to cyberattacks in 51 percent less time. Security organizations no longer have to live with excessive logging fees, missed distributed attacks and unknown threats, or manual investigations and remediation. With the modular Exabeam Security Management Platform, analysts can collect unlimited log data, use behavioral analytics to detect attacks, and automate incident response, both on-premise or in the cloud. Exabeam Smart Timelines, sequences of user and device behavior created using machine learning, further reduce the time and specialization required to detect attacker tactics, techniques and procedures.

Exabeam is looking for a FinancialForce Administrator to provide project management, administration of the Exabeam's FinancialForce Professional Services Automation (PSA) implementation and maintenance of Professional Services programs. This highly visible role will require extensive interaction and collaboration across various organizations and will take on mission critical projects that support our Professional Services delivery team. We're seeking a self-starter who is comfortable working across multiple teams, often within tight deadlines and will report into the Director, Customer Success Operations. Exabeam will consider remote candidates located on the US West Coast.
    • Partner with Professional Services team to learn their business needs, make recommendations for efficiency improvement, and determine the best solution approach within FinancialForce PSA and/or Salesforce
    • Support business strategy development for the Professional Services organization and manage mapping, documenting, and implementing core deployment processes
    • Align to strategic programs and prioritize projects to support those key objectives, in particular automation and integration
    • Coordinate internally to help identify the sources, metrics, frequency, and granularity of data
    • Configure and optimize the architecture and configuration of FinancialForce PSA, including workflows, automation, integrations, reports and dashboards) and deliver features using Agile methodology
    • Manage and monitor user accounts/activity, security settings, upgrades and support tickets with FinancialForce
    • Make recommendations to improve efficiencies through development and adoption of best practices and standard procedures based on product releases
    • Bachelor's degree
    • Min 1-2 years' experience with FinancialForce PSA administration
    • Previous sales operations or business operations or consulting experience a plus
    • Salesforce experience a plus
    • Ability to work independently, multi-task effectively and thrive in a fast-paced, dynamic environment with general direction and guidance
    • Able to identify relationships between programs and determine impact to other programs
Exabeam is privately funded by Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Acrew Capital, Icon Ventures, and investor Shlomo Kramer. For more information visit or follow us on and .


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1 to 2 years
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