Rental Coordinator
Ontario, CA 
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Job Description
Rental Coordinator
RHS - Ontario-1108
Rental Coordinator-CRDRTL

Raymond West is looking for a fast-paced Rental Coordinator to join our dynamic team! This position reports to the Rental Supervisor and requires the ability to interface smoothly and efficiently with customers, sales representatives, vendors and other departments. The primary responsibility of this position is to support the rental department with timely, accurate and efficient rental order processing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Daily maintenance of numerous files:
  • Customer listings
  • Payables
  • Termination Log Book
  • Communicate with customers, sales representative and Customer Care Managers, in person, by phone or in writing in regards to rentals, pricing, availability and lead time.
  • Qualify rental needs; complete rental request form (RRF)
  • Process and distribute rental contracts/receivers to transportation
  • Schedule and coordinate delivery and pick up of rentals, including batteries and chargers with transportation
  • Communicate with customer and sales force regarding problems or concerns as they pertain to the Rental Department.
  • Must be able to professionally screen calls and take messages for department.
  • Responsible for accurate daily computer input to maintain current locations of all rental equipment.
  • Process rental invoices on a daily basis. Process rental credits for early returns.
  • Willing to be cross trained to assist others in department.
  • Be familiar with the specifications and functions of all equipment in the rental fleet.
  • Recommend rental needs and opportunities
  • Compile reports: utilization, sales commissions, payable
  • Coordinate Home Depot Activity and billing to Raymond Corp through I-net; coordinate other major/national accounts as required
  • Track (physical) rental fleet (trucks, batteries and chargers)
  • Maintain master log book of all receivers for unallocated (non-EBS) non-rental assets. Maintain control of all sublet rental equipment
  • Carry out other specific duties and projects as assigned by the Rental Supervisor

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
  • Good organizational skills
  • Must be proficient in MS Excel, with the ability to develop and analyze spreadsheets
  • Must be punctual
  • Able to communicate effectively with all levels of employees and customers verbally, in writing and in person
  • Clean, neat appearance
  • Be able to manage and utilize time efficiently
  • Willing to work off-hours as specific needs dictate
  • Maintain a professional attitude in all matters
  • Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility
  • Motivated to continuous development and training
  • Willing to comply with the employee handbook

EDUCATION and/or EXPERIENCE
High school diploma or equivalent; or six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read, write and speak fluently in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

TECHNICAL SKILLS
Minor mechanical/technical ability

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

DRESS CODE
Appropriate professional business attire per company policy.

BUSINESS HOURS
Weekdays (Monday through Friday) 7 am to 4 pm or variable as required.

RW provides competitive, medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at . Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.


It has been, and will continue to be, the policy of Raymond Handling Concepts Corporation to be an equal opportunity employer. In keeping with this policy, Raymond Handling Concepts Corporation will continue to recruit, hire, train and promote into all job levels the most qualified persons without regard to race, color, religion, sex or national origin. RHCC welcomes and encourages diversity in our workforce. EOE/M/F/D/V

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
0 to 1 year
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