Remote Support Engineer
Goleta, CA 
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Posted 6 days ago
Job Description
Remote Support Engineer
ID 2022-5026 Category IT Type Regular Full-Time Location : Location US-CA-Goleta Telecommute No Clearance Requirements No clearance
Overview

FTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things; no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you. This person will support customers remotely from one of our on site locations and can be based out of either our Ventura or Goleta Office.

Responsibilities
    Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
  • Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations.
Education/Qualifications
  • 1 - 5 years' experience in IT, customer service, or other related fields
  • Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
  • Familiarity with the following hardware/software platforms:
  • Windows Server Platform
  • Microsoft Active Directory Platform
  • Microsoft Active Directory Platform
  • Microsoft SharePoint Server
  • VMware / Hyper-V Virtualization Platform
  • Microsoft Office Applications
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

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FTI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, protected Veteran status or any other factor protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1 to 5 years
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