JOB TITLE: Order Entry/Implementation Coordinator

Shift: Monday-Friday 8 hour shift, 8-5 with one hour lunch.

LOGISTICS:

This is a hybrid position that involves working from home and reporting to the Irvine, CA office on scheduled days.

A laptop with be provided and should be used for work at home and the office.

MUST HAVE SKILLS (Most Important):

Bachelor s degree in Accounting, Finance, Economics or two or more years of work experience

Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes

Adaptable to added responsibilities as needed .

Strong listening, communication skills and attention to detail

DESIRED SKILLS:

Knowledge of Salesforce.com and SAP

Analytical skills

Strong relationship building skills with both technical and non-technical stakeholders

JOB DUTIES:

Manual order creation for orders that do not flow through automation.

Order validation for orders that went to SAP via automation to ensure no discrepancies or errors.

Analyze order data, identify incorrect or missing data and take corrective action.

Process Cancellations for new, existing, or renewal orders as collected from the upstream teams in Salesforce.com

Process Modifications and Change Orders to contract as applicable and as collected from the upstream teams in Salesforce.com

Ensure updates which drive rating and billing are accurate.

Support changes to tools, queries, and reports as processes supported are modified or new responsibilities are acquired

Manage and organize workload for differing deadlines within the contract and order implementation life cycle

Identify and communicate system issues or process gaps impacting production environments

Partner with team members and management to identify and implement business improvements to achieve ongoing operational efficiencies.

EDUCATION/CERTIFICATIONS:

Bachelor's desired but not necessary if other skills are possessed