Are you passionate about Applications Support Services that are tailored to be scalable and adaptable? Our support services involve maintaining the service level objectives, installing updates and application upgrades, performing debugging procedures, and optimizing performance while also maintaining license renewal and license allocation management.

As the global leader in Geo-data and technology, Fugro is poised for even greater growth. From Energy to Infrastructure and Coastal Resiliency, sustainability is at the core of what we do, and our purpose of together creating a safe and livable world translates into every action we take.

The Regional IT Applications Lead (RAL) is a hands-on, technical supervisor who is accountable for second and third-tier IT applications support, ongoing maintenance, and execution of small projects and updates to hybrid applications as well as associated components (databases, etc.) within the regional landscape.

The RAL is accountable for defining local business application needs and ensuring that global standards and processes are implemented within his/her team, and that all application requests and incidents are appropriately resolved, with assistance if necessary. Come join our team!!

Job Responsibilities

• Lead by example and place Quality, Health and safety, Security, and the protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk

• In collaboration with application owners and the Regional IT Technical PM, implement new updates to applications within the region, ensuring that all necessary handover documentation is provided.

• Be the single point of contact for applications in the region and ensure that all standards - hardware, software, and processes - are implemented and followed.

• Builds strong relationships with the support services team and Enterprise Applications teams to ensure services are delivered as per SLAs and according to standards.

• Collaborates with others in the support organization to improve processes and implementation of tools to increase efficiency and effectiveness.

• Coach applications support staff to understand and follow processes to deliver efficient and effective service.

• Identify cost savings activities within the team, working closely with IT Technical Excellence Lead and IT Support Excellence Lead to identify opportunities to achieve higher efficiency through technology, automation, or process improvements.

• Partner with other applications services leads (regional and global) to identify improvements or changes to the services to improve delivery to the business and share knowledge.

• Ensure business continuity by appropriate operational maintenance and support, working to implement appropriate level coverage in the region.

• Provide resources and prioritize, scope, and assist with regional applications projects, and regional aspects of global applications projects.

Job Requirements

• Legally authorized to work in the United States without restrictions.

• A high school diploma is required.Bachelors/ Masters in information technology, business administration, computer sciences or a related field is preferred.

• 5-7 years of demonstrated experience in applications. Knowledge of Information Security is beneficial.

• Technical leadership experience is desired but not required.

• Microsoft Certified: Power Platform Fundamentals Desired

• Strong stakeholder engagement skills

• Strong, but broad application skills required in Microsoft Power Apps, Power Platform, PowerBI, SQL Server, Data Integration & API's

• Communicates well and can collaborate across functions.

• Has attention to detail and is organized.

• Has a working understanding of relational and non-relational database solutions.

What's in it for you?

At Fugro, our people are our number one priority and central to our purpose to create a safe and livable world. Our values set the foundation for our unique culture: we are determined to deliver, we prepare for tomorrow, we do what's right, and we build trust. Our talent philosophy is seeded by our values and fueled by a passion for learning, developing leadership behaviors, transparency, and accountability.

Fugro offers opportunities to sharpen skills and provide career growth through on-the-job learning experiences, LinkedIn Learning access, business and technical training, and leadership development programs.

We value the mental, physical, and financial health of our employees and their families and offer a variety of flexible work models. Fugro USA's comprehensive benefits package also ensures you have choices that fit your needs at any life stage.

How to apply?

If you are interested in this role we look forward to discussing this opportunitywith you.Please click on our 'apply' button and upload your resume and cover letter.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

Fugro USA posting Disclaimer

Fugro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly at 713-369-5600, option 5 or.

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