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Director of Admissions, Northern California
San Jose, CA
Job Description
Director of Admissions, Northern California
S Bascom Ave, San Jose, California 95124
Full-time
Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary Range: $105 - $115K/yr
POSITION SUMMARY: The Director of Admissions for Northern California drives the development and execution of an admission plan for assigned operating units within assigned service line's programs that result in an excess of budgeted admissions and activities that support Elwyn California's strategic plan.
DUTIES AND RESPONSIBILITIES
- Develops, secures approval, and implements a comprehensive and diverse marketing plan for all residential programs within Elwyn California Adult IDD service line to ensure the continuous growth of admissions into and expansion of services provided
- Utilizes metrics and reporting tools to track and report growth progress of admissions and expansion of services offered within Elwyn of California to ensure objectives of the strategic plan and continuous growth sustainability are met
- Identifies trends, both positive and negative, that impact marketing and admissions and shares this feedback along with recommended solutions to the leaders within impacted programs to ensure continuous growth of service offerings and sustainability in all program areas
- Develops and maintains solid working and fruitful relationships with community members, agencies, and others who can support the strategic objections and marketing and admission plan of Elwyn California through activities including but not limited to face-to-face meetings, committee memberships, and relationship building within higher levels of referring organizations to encourage the use of Elwyn California programs as appropriate
- Joins and maintains membership in community organizations, committees, advocacy groups and regularly attends meetings of each to establish an Elwyn California's presence in the community
- Develops a referral source database, along with community contacts, to assist with marketing and admissions to the program
- Develops and maintains positive relationships and nurtures confidence of funding agencies and with others who provide material support to Elwyn California's mission to instill confidence and to ensure growth and expansion of overall provision of services
- Demonstrates the Corporate Core Values and Mission and culture in daily work
- Monitors changes in competitive practices, rules, regulations, and laws
- Liaises with the regional centers in California, overseen by the California Department of Developmental Services (DDS), to ensure alignment of services and bed availability
- Develops and implements comprehensive marketing and admissions plans to grow admissions and expand services, in coordination with regional center offerings
- Works closely with regional centers for assessments, eligibility determinations, and case management services, ensuring seamless integration with Elwyn California's services
- Coordinates with regional centers to develop and align services with each individual supported Individual Program Plan (IPP)
- Tracks and reports on growth and service expansion using metrics and tools
- Actively promotes admissions, building and maintaining census in collaboration with regional centers
- Reviews pre-admission information for eligibility, including liaison with regional centers for insurance verification
- Communicates with referral sources, including regional centers, DDS Offices, and others for recruitment and relationship maintenance
- Supports families and providers throughout the Admissions process, ensuring compatibility with regional center processes
- Ensures eligibility for care, including coordination with regional centers for FFS and Tier appropriateness for IDD referrals
- Assesses potential IDD referrals in conjunction with regional center evaluations
Identifies appropriate placements, collaborating with regional centers to prevent barriers to admission - Generates and maintains accurate reports on progress, status, and average weekly census in coordination with regional center data
- Represents the organization at professional conferences and public events, including those involving regional centers
- Follows policies and procedures and cooperate with inspections and investigations
- Performs other duties as assigned
EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:
- Bachelor's degree in human services, social work, psychology, education, business or public administration, marketing, communications, or related fields; in lieu of undergraduate degree, equivalent years of directly related experience may be considered in addition to required experience below
- Three (3) years' experience with development of comprehensive marketing and admission plans for multiple programs concurrently where goals were met or exceeded
- Experience within the California adult intellectual developmental and disability industry
- Demonstrated applied clinical service program operation and service delivery knowledge to those with adult intellectual developmental and disability
- Experience in not-for-profit business
- Affiliations with service and industry associations
- Demonstrated exceptional skills in customer interaction, collaboration, verbal communication, and developing and facilitating presentations; demonstrated strong written communication skills
- Demonstrated ability to set and achieve aggressive goals
- Demonstrated ability to track and report goals and results
- Demonstrated ability to work effectively as part of a team
- Ability to develop solutions managing multiple constituencies and points of view
- Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
- Demonstrated strong attention to detail
- Demonstrated strong time management and organizational skills
- Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
- Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
- Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Publisher and report-writer experience preferred
- Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record
- Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.
Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.
Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.
ENC-17402
S Bascom Ave, San Jose, California 95124
Full-time
Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3 years
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