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Your Role
The Payroll Operations team ensures that all employees receive accurate wages and adheres to Federal and State regulatory requirements. The Payroll Support, Intermediate, will report to the Payroll Manager, Payroll Operations. In this role you will be responsible for proactive collation with customers and internal business partners. Knowledge of Federal and State legal requirements pay regulations and overtime compliance. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Work
In this role, you will:
- Perform a wide variety of record keeping and payroll processing activities, including computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations
- Assist department managers and staff by answering payroll procedural questions, as well as researching and resolving payroll problems and discrepancies
- Be responsible for answering phone and email inquiries for Payroll
- Complete verification of wage documents and mailing
- Managing all incoming payroll cases/calls requiring Payroll Support knowledge and understanding standard and complex payroll transactions
- Assist with payroll escalations for missing pay
- Overpayment calculations and collections
- Garnishment processing
- Leave of Absence process and calculations
Your Knowledge and Experience
- Requires basic job knowledge of systems and procedures obtained through prior work experience or education
- Requires minimum of 3 years of experience
- May require vocational or technical education in addition to prior work experience
- Requires proficiency in Outlook, Microsoft, and Excel
- Requires the ability to work in a fast-paced environment
- Requires excellent written and verbal communication skills
- Must be able to work out of the Oakland office once a week
- Proficiency in Ultipro UKG, Oracle HCM, Service Now preferred
Pay Range:
The pay range for this role is: $ 21.53 to $ 30.16 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
#LI-CS4
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.