Cape Fox Shared Services (CFSS) is seeking an experienced Tier 1 Desktop Technician to work full-time in scenic Ketchikan, Alaska. The Tier 1Desktop Technician provides world-class support and outstanding customer experiences. The Tier 1Desktop Technician supports the IT Manager through helpdesk support at various levels but primarily tier 1 support. The Tier 1 Desktop Technician works with non-technical end-users to obtain technical independence and ensure their ability to perform in a mission-driven organization.