As Fleet Manager in your market you will run point as the leader of all fleet operations supporting the vehicle lifecycle. This includes leading the Fleet Operations team, managing relationships with vendors and supply chain team, and ensuring our vehicles are safe, clean, and able to deliver an exceptional experience for our members. - this will include increasing and decreasing fleet to meet demand, managing upkeep, repair and maintenance of vehicles.

What you'll do:

• Partner with Operations leadership to align on strategic goals and initiatives in order to lead local team to achieve business goals and improve overall member satisfaction (NPS).

• Manage the process of in-fleeting and de-fleeting vehicles

• Responsible for maintaining fleet costs in accordance to market budget.

• Negotiate and manage vendor service contracts and relationships to ensure vehicles are properly maintained, repaired and cleaned to Zipcar's high standard.

• Work across Zipcar functional teams to support performance and process improvement.

• Responsible for the hiring, training, and development of fleet management staff including but not limited to: performance management, succession planning, goal setting, development and input performance reviews.

What You'll love about being a Zipster in Operations

• Collaborating with talented, passionate colleagues representing a large cross section of our functional teams that bring their authentic and whole selves to work

• Being part of a company that is big enough that we can achieve big things together, but small enough that you can make your mark

• Having immediate and direct impact on the growth and profitability of the business

What drives success for this role:

• Bachelor's degree or equivalent experience in related field required

• 4-5 years operations management experience (preferably in rental car / car share)

• Prior experience working in operations for a complex organization providing a 365/24/7 service

• Can identify and resolve problems in a timely manner, gather and analyze information skillfully, while maintaining confidentiality

• Demonstrated ability to identify staffing needs and to hire key employees

• Experience tracking the success of operational improvement programs with an acute eye for sustainable, organization-wide improvements

• Valid Driver's License and an acceptable driving record (per company standards)

What tops off the tank:

• Annual Compensation Min $55,000 - Max $80,000

• Competitive Medical, Dental, Vision, Life and Disability Insurance, and other voluntary benefits through our parent company, Avis Budget Group

• Generous paid time off, including holidays, vacation, personal, sick, volunteer and parental leave

• Tax-free benefit for public transportation or parking expenses

• Bicycle Reimbursement program

• 401(k) Retirement Plan with company-matched contributions

• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars

• Community involvement opportunities

Who are we?
Glad you asked! Zipcar is the world's leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative, and fun, and we're driven by a mission - to enable simple and responsible urban living.

The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.