Your Role

The Strategic Partnerships team is responsible for building and implementing stakeholder engagement strategies for Blue Shield Promise. The Outreach Manager, Senior, will report to the Director of Strategic Partnerships. In this role you will be responsible for supporting Blue Shield Promise's growth and retention goals by: 1) building relationships and serving as a liaison for Blue Shield Promise with external stakeholders, 2) planning and executing community events, projects and programs; and 3) identifying, creating, and effectuating strategic opportunities.

Your Work

In this role, you will:

• Be responsible for educating external stakeholders about BSC/PHP Products and services and collaborating with the teams that educate potential and existing members and provider office staff. encourage prospects to select BSC / PHP as their health plan of choice and current members to retain BSC/PHP as their health plan, in a variety of authorized settings
• Network with key influencers such as elected officials, government agency administrators, industry associations, provider offices, medical groups and Community Based Organizations
• Support the teams who manage quality and customer service initiatives to assist with closing the gap of care with our providers
• Mentor fellow Outreach team members about all state and federal rules and regulations ensuring compliance of marketing do's & don'ts outlined by governing regulatory agencies
• Support the teams who measure results of trainings based on the needs and wants of provider offices and external stakeholders
• Plan, coordinate and/or participate in community events, meetings, conferences, and other types of engagement activities
• Collaborate with Blue Shield Brand, Marketing and Communications teams to monitor, assess, and optimize the reputational strength of Blue Shield Promise, including assisting with activities related to executive engagement, business development, stakeholder recognition, and community investments
• Synthesize and provide information about community, provider and stakeholder issues, trends and opportunities that impact Blue Shield Promise

Your Knowledge and Experience

• Requires bachelor's degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Knowledge encompassing entire scope of concepts, practices and procedures in sales, marketing, outreach and customer service
• Experience in engaging community and policy influencers to identify and inform potential initiatives supporting growth desired
• Strong written, verbal and presentation skills required
• Medi-Cal experience or knowledge desired
• Experience in community assessment and building partnerships/coalitions to serve low-income communities desired

Pay Range:
The pay range for this role is: $ 87230.00 to $ 130900.00 for California.

Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.