ANNUAL SALARY (DEPENDING ON SKILLS/EXPERIENCE): $56,797.00 - $96,358.00

SCOPE: The Provider Services Specialist is a dual role between the Credentialing and Provider Services Department. This position is responsible for providing support to all tasks defined in the Credentialing Specialist and the Provider Services Coordinator Job Descriptions.

RESPONSIBILITIES:

• Responsible for providing back up support to all tasks assigned in the Credentialing Specialist Job Description
• Create & Manage Physician on-call calendars.
• Distribute Vacation Dates for Providers and facilitate appropriate clinical coverage.
• Manage Answering Service - input calls on a monthly/bi-monthly basis.
• Responsible for Onboarding and Off-boarding Providers and updating all tasks defined on our Onboarding/Off-Boarding Trackers.
• Complete Herrick/CCRMC timesheets on a monthly basis.
• Maintain & Manage QGenda - Online Scheduling Software.
• Assist in Coordinating Yearly CPR Training Classes Practice wide.
• Send out monthly call schedules to office managers.
• Maintain & Manage Site Rotational Grids.
• Maintain & Manage EMR Clinical Templates + Slot Counts.
• Maintain all Tracking Spreadsheets within the Provider Services department.
• Attend daily team huddles to provide status updates on all initiatives.
• Creation/Maintenance on Credentialing and Provider Services Department SOPS as needed.
• Attend daily team huddles to provide status updates on all initiatives.
• Provide Support to the Supervisor of Provider Support on Department Projects.

EDUCATION / EXPERIENCE REQUIREMENTS:

• High School Diploma / GED required.
• 2 year related experience preferred or equivalent in healthcare/business related field preferred.
• 2 year Credentialing experience preferred.
• Epic EMR experience required.
• Outlook experience required.

BENEFITS & PERKS:

• Medical, Dental, & Vision Insurance for Full & Part Time Employees
• FSA, HSA, Transit and Dependent Care Pre-Tax Programs
• Company Paid Life Insurance
• LTD & Self and Dependent Life Insurance Programs
• 401k Retirement & Matching Plan
• Generous PTO and Paid Holidays
• Continuing Education
• Reimbursement Program
• And Much More!

It is the policy of Epic Care to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Epic Care is an Alcohol and Drug-Free workplace. Learn more about Epic Care at . Our mission is safe patient care; we require all our employees to be vaccinated as such vaccinations are available and subject to the narrow exceptions provided by applicable law.