Your Role

The Centers of Excellence (COE) Systems Analyst team defines and deliver solutions that meet business objectives and will serve as a facilitator between the business and IT in understanding the business needs; leads eliciting, analyzing, validating, and managing requirements, processes, and high-level solution designs; is a proactive member of an Agile product team. The Senior Systems Analyst will report to the Software Engineering & Service Delivery COE Manager. In this role you will support the Portfolios by creating and maintaining documentation to solution business needs. Participate in agile ceremonies and assist in creating and refining user stories, including acceptance criteria and to groom & prioritize backlog. You will develop and document technical designs and make recommendations for future capabilities.

Your Work

In this role, you will:

• Formulate/define system scope and objectives based on user needs for high complexity changes
• Analyze and evaluate existing or proposed systems and devices to process data
• Prepare detailed program specifications and flowcharts, and coordinates system installations with user departments
• Analyze all aspects of business unit functions to determine application, integration and optimal use of information systems
• Design and develop approaches that are implemented by others
• Create and maintain product documentation upholding established standards and quality
• Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
• Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, & demos)
• Support the team to populate, groom, and prioritize the backlog
• Lead the eliciting, analyzing, validating, and managing of requirements, business processes and high-level solution designs

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 5 years of professional experience directly related to all aspects of the primary product, program, or technology
• Requires at least 2 years of experience as a System Analyst with experience working in an agile project-based environment. Proficient with user stories, Scrum, Kanban, retrospectives, team planning, and other related Agile/DevSecOps techniques
• Requires excellent oral and written communication skills and excellent problem solving, analyzing, and consulting skills
• Requires Healthcare industry experience
• Desired experience with Medicare and Medicare enrollment systems, specifically Elements (EAM) and Facets
• Desired experience preferred in: basic understanding of .NET, SQL, REST API services, Jira, Confluence and writing SQL queries and analyzing results

Pay Range:

The pay range for this role is: $ 87230.00 to $ 130900.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.