Marriott San Diego Gaslamp is seeking an experienced server to join their team!

This position pays $16.85 per hour.

Candidates must have open flexibility to work from 5:30am to 2pm and must be available to work weekends and holidays.

Benefits

• Free Parking at the hotel during scheduled shifts ($200 value)
• Sick Pay and Holiday Pay (while working holiday)
• Room Discounts with any Marriott Brand Hotel (31 different brand globally)
• Additional Room Discounts for select hotels within portfolio
• Slip resistant shoes provided
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

JOB DUTIES:

• Provide welcoming phone greeting and follow established guidelines for taking guest orders
• Convey menu information over the phone and give accurate estimate of delivery time
• Answer all questions about cooking methods, menu items, specials, and prices of all items
• Make food and beverage recommendations and apply suggestive selling techniques as appropriate
• Follow Marriott and Stanford Hotel standards for announcing self at the room, entering the guest room, and presenting the order and check
• Set-up and deliver all food and beverage orders; conduct periodic floor sweeps throughout shift to retrieve trays and maintain sanitation guidelines
• Perform all cash handling and room charge procedures in accordance with Marriott and Stanford Hotel policies
• Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor
• Clean and restock service items and complete all shift side-work as assigned
• Set-up, deliver and retrieve amenities
• Service banquet rooms with BEO orders as needed
• Always dress with a smile
• Ensure total guest satisfaction
• Follow supervisor's instructions and perform other duties as directed or assigned
• Be knowledgeable in all hotel emergency procedures
• Be a Team Player and encourage the teamwork attitude among staff
• Attend department and inter-departmental meetings

JOB REQUIREMENTS:

• At least 1 year customer service experience preferred
• Prior experience as a server required, preferably in a fast-paced environment
• Micros systems knowledge a plus
• Must be able to pass background check

The San Diego Marriott Gaslamp Quarter provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The San Diego Marriott Gaslamp Quarter is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (619) 446-6031 or email Tracy Smith at hr@gaslampmarriott.com to let us know the nature of your request.

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Enthusiastic - Shows intense and eager enjoyment and interest

Peer Recognition - Inspired to perform well by the praise of coworkers
Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work

High School (required)

1 years: Customer Service (required)
1 years: Server (required)

CA Food Handler (preferred)
Alcohol Training (preferred)