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Student Program Advisor - Basic Needs/Housing Categorical position subject to co
Santa Barbara, CA
Job Description
Student Program Advisor - Basic Needs/Housing Categorical position subject to continued funding
Salary: $69,697.00 - $84,916.00 Annually
Job Type: Classified Staff
Job Number: 122
Closing: 5/1/2024 11:59 PM Pacific
Location: Santa Barbara, CA
Department: Basic Needs Center
Basic Functions
Under the direction of the Director of Student Equity and Engagement Programs the Housing Student Program Advisor (SPA) provides student advising and support services, including economic crisis and housing intervention, student intake, informational and referral coordination of on-and off-campus resources, and student advocacy. The Housing SPA serves as a primary point of contact for students in need of housing support and other basic needs insecurities including but not limited to food, childcare, transportation, physical and mental wellness, hygiene, and technology. The Housing SPA improves student success by ensuring responsive, culturally-sensitive, support services to students with immediate needs, and coordinates with campus and community resources to remove barriers to higher education retention, completion, and success.
Under the direction of an assigned supervisor, provide a variety of outreach and support services for an assigned student services program; assist program participants with obtaining and maintaining program enrollment; monitor the attendance, goals and progress of program participants; provide program information to students, parents and the community.
Representative Duties
ESSENTIAL DUTIES:
Provide a variety of outreach and support services for assigned student services program, including admissions, enrollment services, dual enrollment, EOPS/CARE, financial aid, international students, student life activities, orientation, Cal-SOAP, CalWorks, athletics, student health services, STEP or other assigned program; provide individual case management for program participants.
Assist program participants obtain and maintain program enrollment; recruit, refer and register students to assigned programs; interview potential enrollees; assist student with completing and assure accuracy and completeness of required forms and applications; determine applicant eligibility, waivers and enroll students as appropriate; refer students to outside agencies as appropriate.
Monitor the attendance, goals and progress of program participants; collaborate with students to develop and implement individual goals and strategies; assist students with enhancing a variety of skills related to program activities; advise students concerning individual progress and program activities.
Confer with students, parents, personnel and the community to exchange information, coordinate activities and resolve issues or concerns regarding program activities and student progress; initiate and receive phone calls; respond to inquiries and provide information.
Prepare and conduct workshops and formal presentations for an assigned program to local community organizations, private and public schools and other recruiting sources as directed; conduct on-campus tours for potential students and parents; attend job and college fairs and other events to promote SBCC programs and services.
Input student information into SEVIS or other assigned computer system; generate computerized reports as needed; update and maintain related databases, websites and other computer information as assigned by the position.
Compile information and prepare and maintain a variety of records and reports related to student goals, progress, information, time sheets and assigned activities; conduct surveys and analyze related data for various program requirements; establish and maintain filing systems.
Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software; drive a vehicle to conduct work as assigned.
Recruit, train and provide work direction to assigned staff, student workers, tutors, peer advisors, consultants or other personnel assigned to the program; coordinate and schedule work hours and complete time sheets as assigned.
Assist students with transitioning out of assigned programs after individual goals are met; perform follow-up with former program participants as required.
Compose and mail correspondence related to program activities and student progress. Attend and participate in assigned meetings, conferences and training sessions.
OTHER DUTIES:
Perform related duties as assigned.
Education and Experience
Any combination equivalent to: bachelor's degree with major coursework in sociology, social work, psychology or related field and one year experience working with secondary and post-secondary school aged students in an educational setting.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
* Categorically funded position subject to continued funding*
LICENSES AND OTHER REQUIREMENTS:
Some positions in this classification may be required to possess a valid California State driver's license.
Some positions in this classification may be required to serve the College as a Designated School Official.
PREFERRED QUALIFICATIONS:
Demonstrated experience working with high school and/or post secondary college students.
Demonstrated knowledge of case management practices.
Demonstrated knowledge of student or data management systems.
Demonstrated experience with and knowledge of crisis intervention strategies. Demonstrated experience providing campus and community resource and referral. Demonstrated experience working with multiple campus and community based stakeholders.
Demonstrated experience working with diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.
Bilingual in English/Spanish.
WORKING HOURS: Monday-Friday 8:00 am - 4:30 pm and 2-3 evenings per week
Hours may vary, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.
SALARY INFORMATION: The current salary schedule range for the Student Program Advisor is Salary Table 29, Range 32, $69,697-$78,836. Nine step salary range continues to a maximum of $84,916. Initial placement based on experience with annual advancement to the next higher step.
Knowledge and Abilities
KNOWLEDGE OF:
Student guidance principles and practices.
Problems and concerns of students with special needs.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Modern office practices, procedures and equipment.
Research methods and report preparation techniques.
Record-keeping techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Operation of a computer and assigned software.
ABILITY TO:
Provide a variety of College outreach and support services for assigned student services programs.
Assist program participants with obtaining and maintaining program enrollment.
Monitor the attendance, goals and progress of program participants.
Provide program information to students, parents and the community.
Understand and relate to students with special needs.
Learn department and program objectives and goals.
Interpret, apply and explain rules, regulations, policies and procedures.
Communicate effectively both orally and in writing and make presentations.
Establish and maintain cooperative and effective working relationships with others.
Compile and verify data and prepare reports.
Maintain records.
Compose correspondence and written materials related to assigned activities.
Meet schedules and timelines.
Operate a computer and assigned software.
WORKING CONDITIONS:
ENVIRONMENT:
Office environment.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information in person or on the telephone.
Seeing to read a variety of materials.
Sitting for extended periods of time.
GENERAL REQUIREMENTS (Upon Offer of Employment):
- The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
- The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
- Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
- Proof of college coursework or degrees indicated will be required of selected candidates.
- All offers of employment are subject to approval by the Board of Trustees.
APPLICATION PROCESS
REQUIRED APPLICATION DOCUMENTS:
(The following required documents must be submitted electronically via the online application system.)
- Online District Application form at
- Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
- Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
- Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance
Additional Instructions:
If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.
Application Procedure:
To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.
If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.
Accommodation for Applicants with Disabilities:
If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
Selection Procedure:
SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
- EQUAL OPPORTUNITY - TITLE IX EMPLOYER
To apply, visit
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Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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