Account Manager, International
Carlsbad, CA 
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Posted 27 days ago
Job Description

Why Orthofix?

We are a leading global spine and orthopedics company with a premier portfolio of biologics, innovative spinal hardware, bone growth therapies, specialized orthopedic solutions and a leading surgical navigation system. Our combined company is over 1,600 strong, with products distributed in 68 countries worldwide and a global R&D, commercial and manufacturing footprint, and this is just the beginning!

Come join our global team of dedicated professionals who through their extraordinary efforts demonstrate every day their commitment to our mission of improving the lives of patients. At SeaSpine and Orthofix our culture is built around Integrity and the core beliefs we live by: Exceed Expectations, Work Together, Be Respectful, Get Lean and Have Fun!

How you'll make a difference?

The Account Manager, International is responsible for the successful management of the Spine and Biologics distributors within a specific international region. Core responsibilities include commercialization activities for international product launches, integrating US marketing strategies within international business, forecasting, providing support to distribution partners by coordinating with internal corporate departments including supply chain, operations, product development, sales operations, marketing, regulatory and legal; and driving continuous improvement opportunities and procedural efficiencies between the international and US businesses.

What will your duties and responsibilities be?

The following are the essential functions of this position. This position may be responsible for performing additional duties and tasks as needed and assigned.

  • Executes regional marketing plans, global pricing and margin analysis, regulatory requirement coordination, and product forecasting to support new and existing international distribution accounts.

  • Translates developed sales collateral, demo tools and selling framework required for market release, product training and education for the international markets.

  • Works closely with Product Management, Marketing Communications, Supply Chain, Product Development, Medical Education, and all other internal teams as needed to provide our distributors with product support.

  • Supports attainment of annual revenue targets for region: including forecasting, order management, and launch/set planning with distributors

  • Facilitates and coordinates the regional requirements of ongoing product life cycle management including market analysis, product launches, sustainment and surveillance, and end of life activities.

  • Works with medical education teams to plan and execute cadaver labs, COAST visits, and other ancillary customer events.

  • Provides product expertise and support regional development of sales training, customer education, and KOL involvement.

  • Collects, reviews, and aligns regional inventory and set forecasts with corporate supply chain demand plan.

  • Coordinates the execution of all purchase orders with customer service, supply chain, operations, and distribution.

  • Facilitates contract administration for distributors, including new distributor agreements, renewals, amendments, NDA's and LOA's

  • Supports onboarding activities of new customers including execution of contracts, product selection, regulatory requirements, pricing, inventory availability, and orders.

  • Ensures all new customers are properly established and fully set-up in Oracle including pricing, credit limits, and payment terms.

  • Provides weekly, monthly, and quarterly updates to leadership to include sales vs. plan, key issues and opportunities, and open items with each account.

  • Identifies and executes on continuous process improvement opportunities.

  • Supports trade shows and conferences as needed.

What skills and experience will you need?

The requirements listed below are representative of the education, knowledge, skill and/or ability required for this position.

Education/Certifications:

  • Bachelor's Degree

Experience, Skills, Knowledge and/or Abilities:

  • 1-3 years of experience in the medical device or related industry

  • Ability to effectively interact with multiple departments and countries in different time zones.

  • Motivated, self-starter with strong work ethic and ability to identify and drive needed process improvements.

  • Strong written, verbal and presentation skills across all levels

  • Ability to travel internationally as needed.

What qualifications are preferred?

The education, knowledge, skills and/or abilities listed below are preferred qualifications in addition to the minimum qualifications stated above.

Education/Certifications:

  • No additional requirements

Additional Experience, Skills, Knowledge and/or Abilities:

  • Fluent in a second language preferred

  • Existing knowledge of international spine market

PHYSICAL REQUIREMENTS / ADVERSE WORKING CONDITIONS

The physical requirements listed in this section include but are not limited to the motor/physical abilities, skills, and/or demands required of the position in order to successfully undertake the essential duties and responsibilities of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions and responsibilities of the position.

  • No additional physical requirements or essential functions for this position

The anticipated salary for this position for an employeewho is located in Californiais$85,000 to$115,000per year, plus bonus, and benefits.

DISCLAIMER

The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee's at-will employment status.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.


Orthofix complies with all applicable federal, state, and local laws regarding equal employment opportunities (EEO) to all employees and applicants for employment. Orthofix makes its employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by law. In addition to federal law requirements, Orthofix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1 to 3 years
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