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Industry: Wines & Spirits
Location:Tustin, CA
Time:8am-4:30pm
Pay Rate: $25.17/hr (non-exempt and up to $35.95/hr. after three years.)
Essential Duties & Responsibilities
Cash Applications:
- Remote deposit.
- Mobile Application.
- Fintech/Other third parties.
- Wires.
- Credit/Debit cards.
- Process checks using remote scanning.
- Accounts receivable reconciliation
- Analyze credit worthiness using analytical reports such as Experian and Dun & Bradstreet
- Setup and maintenance of customer accounts
- Review orders and analyze credit worthiness,
- Assist customers, employees, and sales associates in a professional demeanor.
- Responsible for following all Alcoholic Beverage Control laws, Business and Professions Code and Company policies as they pertain to credit and collections.
- Maintains PPI and Red Flag compliance.
- Manage all customer contacts to our policy of First Call resolution.
- Contributes to team effort by accomplishing related results as needed.
- Manages time ensuring that all tasks are completed on time and in compliance with established time frames.
- Must be able to manage of changing priorities.
- Must be able to enter and maintain customer orders.
- Must be able to manage inbound/outbound call volume.
- Assist team with cash applications, collections, and customer research.
- Other duties as assigned.
- Associate's degree or equivalent work experience; AND a minimum of 5 years accounts receivable experience, a minimum of 3 years accounting experience with a working understanding of general ledgers, and must have advance experience in A/R reconciliation and cash application.
- This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence.
- This position further requires the ability to speak effectively before managers, customers or employees of the organization.
- This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- This position also requires the ability to deal with problems involving several concrete variables in standardized situations.
- Must have intermediate skills in Microsoft Office (Outlook, Excel, Word, etc.) environment.
- Working knowledge for computer systems, Oracle, CCAAS, and Salesforce is preferred.
- Must be proficient in navigating the Internet.
- Must be familiar with Image document loading and retrieval.
- Highly motivated and self-starter.
- Excellent interpersonal communication skills (oral and written) to be in compliance with our quality scorecards.
- Must have strong organizational skills, prioritize and be able to multi-task.
- Ability to meet deadlines and follow up on pending issues.
- Ability to work independently, as well as in a team environment.
- Able to adhere to your defined schedule and be ready to perform work tasks as given at the beginning of the assigned shift.
- Must have an excellent attendance record.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
- Virginia residents may access our state specific policies .
- Residents of all other states may access our policies .
- Canadian residents may access our policies in English and in French .
- Residents of countries governed by GDPR may access our policies .
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.