MED-VAMC-AIDS-CFAR

Full Time

77915BR

Job Summary

The Clinical Research Coordinator (CRC) will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Supervisor and/or Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.

Incumbent's duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; manage Investigator's protocols in the Committee on Human Research online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned.

This position is intended to support two studies: the CFAR Clinical Core's Research Referral Service (primary; ~70%) and the CNICS study (secondary, ~30%). The CRC position requires the incumbent to adhere to research protocols with an emphasis on organizational skills and attention to detail. In addition, given that the employee will be working in a publicly funded HIV clinic that serves many diverse and often marginalized urban populations, they will apply a warm and non-judgmental manner and consistently demonstrate interpersonal tact, discretion, and sensitivity when interacting with clinic patients and providers. Spanish language skills are highly encouraged given the impact of HIV on the Latinx community in San Francisco.

The Center for AIDS Research (CFAR) is an NIH-funded center grant providing HIV research infrastructure and funding to the San Francisco HIV research community. The CFAR's Clinical Core provides HIV researchers with access to a new patient referral service to recruit diverse participants from Ward 86 to research studies, as well as a well-characterized cohort for human subjects data and specimens (SCOPE), a platform from which to launch new studies, and a biospecimen processing and banking service. The Research Referral Service will implement a registry of patients from Ward 86, an HIV clinic at San Francisco General Hospital that serves a diverse patient population of over 2,600 persons, who are willing to participate in research studies.

New and established patients will have the opportunity to provide informed consent to the clinical research coordinator to join the CFAR recruitment registry database. The data manager can then efficiently query the database for participants that fit the inclusion criteria of various studies; the research recruitment coordinator will then reach out to eligible participants to recruit for a variety of studies. The CRC will also be the central point of contact to let registry participants know about available research studies.

The CFAR Network of Integrated Clinical Systems (CNICS) is a National Institutes of Health (NIH) -funded cohort of clinic cohorts consisting of eight academic HIV clinics across the United States, and UCSF is a participating member. The Patient Reported Outcomes (PROs) component of CNICS involves a health assessment administered to clinic patients approximately every four months and contains information that the medical record often does not capture in a format conducive to evaluation and research, such as adherence to antiretroviral medication, sexual risk behavior, substance use, and mental health screening. The PROs survey is considered part of routine clinical care; deidentified data is transferred to the CNICS Data Coordinating Center for research purposes.

For CNICS, the CRC will be responsible for identifying eligible patients in the clinic, administering the health assessment on an iPad, and delivering results to the patient's provider to aid with clinical care in real time. The CRC will also maintain a monthly report of eligible patients present in clinic, approached, declined / accepted, and surveys completed in order to troubleshoot reasons for refusal and non-completion.

The CRC position requires to adhere to research protocols with an emphasis on organizational skills and attention to detail. In addition, given that the employee will be working in a publicly funded HIV clinic that serves many diverse and often marginalized urban populations, they will apply a warm and non-judgmental manner and consistently demonstrate interpersonal tact, discretion, and sensitivity when interacting with clinic patients and providers. The CRC will meet regularly with their supervisor (CFAR Clinical Core Co-Director and UCSF CNICS principal investigator) to ensure study milestones are met.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

DEPARTMENT DESCRIPTION
The Department of Medicine (DOM), the largest department in the School of Medicine, has close to 600 full- time faculty leading top-notch research, clinical, and education programs. The Department has a decentralized organizational structure across four sites (Parnassus, ZSFG, SFVAHCS and Mt. Zion) and 38 divisions. Authority and accountability for the Department rests with the Department Chair who heads the Parnassus and Mt. Zion sites, and also directs the Vice Chairs at the ZSFG and SFVAHCS sites.

ABOUT UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
• Proficiency in MS Word, Excel, and Outlook
• Interest in working with vulnerable populations in a safety-net hospital system

Preferred Qualifications

• Bilingual in Spanish and English
• Six months of volunteer or professional experience working in a clinic setting or equivalent e.g., community non-profit and interacting with patients / clients and their health care providers
• Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
• Experience with electronic medical records.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
• BA/BS or associate's degree
• 6 months experience in survey research that includes sensitive content, or an equivalent combination of education and experience
• Experience working with vulnerable or marginalized populations in a service or research capacity
• Experience with electronic medical records
• Ability to understand priorities in clinical research
• Highly organized, able to multi-task, and demonstrated success working in a fast-paced environment
• Interpersonal skills necessary to interact effectively with a wide range of health professionals, administrators, and subjects, both verbally and in writing
• Record of excellent attendance and reliability
• Ability to use discretion and maintain patient confidentiality
• A positive attitude and a sense of humor
• Experience applying the following regulations and guidelines:
• Good Clinical Practice Guidelines
• Health Information and Accountability Act (HIPAA)
• The Protection of Human Research Subjects
• CHR regulations for recruitment and consent of research subjects
• Effective Cash Handling Procedures
• Environmental Health and Safety Training
• Fire Safety Training

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

009335 CLIN RSCH CRD

Job Category

Research and Scientific

Bargaining Unit

University Professional Technical Employees - Research Support Professionals Unit (UPTE-RX)

Employee Class

Career

Percentage

100%

Location

Zuckerberg San Francisco General (ZSFG)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F, 8am-5pm