DEFINITION:
Under the general supervision of the appropriate administrator, the financial aid technical specialist must possess a combination of functional and technical expertise and will serve as the primary financial aid staff person working with ITS staff on research, analysis and regulations and its impact on the College's enterprise software financial aid module and other systems configuration. Keeps up with applicable financial aid regulations and collaborates with IT staff to design new business processes as needed. Performs analysis, development, testing and documentation of computer systems and applications for financial aid purposes. Analyzes, researches, and resolves problems connected with financial aid systems.
CLASS CHARACTERISTICS:
The incumbent is required to have an operational knowledge of federal and state regulations and guidelines to ensure program compliance. The incumbent requires in-depth knowledge of financial aid programs. Assists the dean of financial aid in decision-making regarding best practices, policies and procedures related to financial aid and student systems. The incumbent develops and maintains expertise in integrated systems troubleshooting and researching problems related to financial aid and student information systems. There is some contact with students, staff, and the general public requiring tact and good communication skills.
Education and Experience:
A bachelor's degree in computer science or information systems with three years of experience in computer network/software use and support, or any equivalent combination of education, training and experience relevant to the position. Experience is preferred in an education or social services agency environment, with experience in researching, training and implementing student services technology.
The desired start date is June 2024. This is a full-time 12-month classified position.
Hours for this position are:
Monday - Thursday 8:00 a.m. - 4:30 p.m. and Friday 8:00 a.m. - 4:00 p.m.
To be considered for this position, the candidate must submit the following application materials: