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Mail Room Clerk
Goleta, CA
Job Description
What this job involves:
The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.
Responsibilities
Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labelling.
Provide solutions to problems associated with special requirements such as bulk mail and other special needs.
Maintain all mail stops and package rooms as appropriate
Research and follow-up with clients regarding tracking mail and/or packages.
Perform mailroom inspections and inventory supplies.
Any other activities to support JLL and/or site operations.
Actively support an environment of teamwork, cooperation, performance excellence and personal success.
Participate in the individual performance management program and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Client Relationship
Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.
Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.
Sound like you? To apply you need to have:
At least one year experience in related skills applicable to corporate mailroom operations.
Able to adequately perform required job functions including being able to lift a minimum of 50 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner.
Knowledge of current postal codes, procedures, and regulations.
Proficiency in a range of information technology tools and platforms.
Attention to detail is required for handling sensitive mail and proper routing of mail.
Good communication, organization and problem solving skills.
Ability to work independently with little supervision.
Self-motivated; confident, energetic and flexible
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.
Responsibilities
Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labelling.
Provide solutions to problems associated with special requirements such as bulk mail and other special needs.
Maintain all mail stops and package rooms as appropriate
Research and follow-up with clients regarding tracking mail and/or packages.
Perform mailroom inspections and inventory supplies.
Any other activities to support JLL and/or site operations.
Actively support an environment of teamwork, cooperation, performance excellence and personal success.
Participate in the individual performance management program and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Client Relationship
Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.
Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.
Sound like you? To apply you need to have:
At least one year experience in related skills applicable to corporate mailroom operations.
Able to adequately perform required job functions including being able to lift a minimum of 50 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner.
Knowledge of current postal codes, procedures, and regulations.
Proficiency in a range of information technology tools and platforms.
Attention to detail is required for handling sensitive mail and proper routing of mail.
Good communication, organization and problem solving skills.
Ability to work independently with little supervision.
Self-motivated; confident, energetic and flexible
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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