Payroll Title: STDT LIFE DEV SPEC 3

Job Code: 4564

Job Open Date: 4/23/2024

Application Review Begins: 5/8/2024

Department Code (Name): SMHC (Student Mental Health Coordination)

Percentage of Time: 100%

Union Code (Name): 99 - Non-Represented

Employee Class (Appointment Type): 1 - Staff: Contract

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 19

Hiring/Budgeted Salary or Hourly Range: The budgeted salary range that the University reasonably expects to pay for this position is $80,000 to $83,500 annually.

Full Salary Range: The full salary range for this position is $56,700 to $97,500 annually. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.

Work Location: Student Health

Working Days and Hours: Monday-Friday, 8am-5pm

Benefits Eligibility: Full Benefits

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement

The Student Mental Health Coordination Services (SMHCS) office is the single point of contact for the campus community to report concerns about a student in distress or a student distressing others.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

Brief Summary of Job Duties

Working on behalf of the Division of Student Affairs and under the direction of the Dean of Student Wellness, the Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of psychological, emotional, and psychiatric distress. The incumbent assists the coordination of student mental health services in serving as the primary contact point for members of the campus community who are concerned about and are seeking assistance for students with mental health issues. Responsible for ensuring the coherent and effective integration and deployment of services that constitute the campus's student-in-distress response system. Works closely with key offices, in particular, offices that support student access to basic needs including food, technology, housing, and other living essentials; to identify and intervene as early as possible with students whose behavior suggests the need for counseling or other support services or threatens the safety of others. Provides information and training for the campus community; fields and responds to calls, emails and referrals regarding distressed students; supports students entering or leaving UCSB emergency housing; strengthens partnerships with existing UCSB Basic Needs support structures; coordinates responses and services for individual cases (case management); and undertaking research on national best practices.

Required Qualifications

• Bachelor's Degree in counseling, education, social work or other mental health related field or equivalent combination of education and experience.
• Experience working with a diverse population of students and colleagues. The candidate is expected to demonstrate a commitment to diversity and cultural issues.
• Demonstrated knowledge of and experience working with individuals in mental health crisis.

Preferred Qualifications

• Master's Degree in counseling, education, social work or other mental health related field.
• Experience working with college students and knowledge of developmental stages and risk factors for this population.
• Knowledge or experience in Student Affairs.

Knowledge, Skills and Abilities

• Ability to exercise tact, diplomacy, and discretion.
• Skills in judgment, decision-making, and problem solving.
• Strong oral and written communication skills.
• Strong administrative and computer skills.

Special Conditions of Employment

• May require eventing and weekend work
• Mandated reporting requirements of Child Abuse
• UCSB Campus Security Authority under Clery Act
• Satisfactory conviction history background check
• UCSB is a Tobacco-Free environment

Job Functions and Percentages of Time:

40% Distressed Student Consultation:

• Independently serves as a primary point of contact for members of the campus community, including staff, faculty and students, who are seeking consultation and advice about or services for students who seem to be experiencing psychological distress. Occasionally may be called on to respond to inquiries from faculty, staff, and students after hours or on weekends.
• Investigates each case by applying professional knowledge of behavioral and psychological risk factors. Determines the necessity to personally meet with students or coordinate and refer them to mental health and wellbeing services. Determines appropriate university response and makes decisive judgment calls on whether to mobilize crisis management team, or notify campus police, as needed.
• Serves as a primary point of contact on any distressed student concerns involving potential threats to self or others and referring cases to campus multidisciplinary response teams (i.e. Student Behavioral Intervention Team (SBIT) and the Students of Concern Team (SOC Team)). Also, notifies the Threat Management Team (TMT) incident coordinator of student cases which involve or are impacting faculty and staff.
• Collaborates with the Office of Student Conduct (OSC) and provides professional recommendations to OSC in student cases involving mental health and wellness concerns.
• Responsible for the daily operation and management of the Distressed Student Response Protocol in the absence of the Associate Director.

25% Basic Needs Liaison:

• Represents the SMHCS department in efforts to support and build partnerships with the UCSB Basic Needs Program, Financial Crisis Response Team, and Rapid Rehousing Team. Works to develop a system of wraparound support for students who are homeless or housing insecure and need help navigating university and community resources. Ensure that issues related to diversity, equity and inclusion are recognized and assessed as factors impacting a student's wellbeing.
• Coordinates programs to support at risk students, including exploring new and innovative ways to engage students, faculty, and staff. Engages in a comprehensive approach to creating healthier learning communities via consultation and education with the campus community.
• Collaborates with campus mental health providers to regularly gather and disseminate information about campus mental health services and promotion of wellbeing resources via the Basic Needs newsletter.

25% Managing Student Mental Health Crises:

• Works closely with the Assistant Dean of Students/SMHCS Associate Director and Dean of Student Wellness to manage student mental health crisis cases that require the attention of the university. Responsible for undertaking initial information gathering, developing recommendations for response, helping to mobilize appropriate response and/or services, and following up with the student and service providers; that is, ensuring that appropriate intervention and postvention strategies are mobilized on behalf of the student and the campus community.
• Establishes and maintains working relationships with university staff/administrators, faculty, and community in order to provide comprehensive response and follow up.
• In crisis situations, determines whether there is a "health and safety" exception to privacy laws (FERPA). As appropriate, contacts parents to share crisis information with them, as well as provide recommendations regarding care, and the student's immediate needs.
• Assists with the coordination of student mental health and wellness support in serving as the primary contact for residential life for mental health issue including: suicide attempts, behavior that is concerning to residents or staff, and behavior that is or may become a safety concern. Provides recommendations to residential life staff/administrators regarding whether these students should remain in the residence halls.

10% Implementation of Improvements:

• Implements selected recommendations for improvement and augmentation of the current mental health services, particularly new initiatives supporting student health, wellbeing, self-care, and safety.
• Other duties as assigned.

UC Vaccination Programs Policy - With Interim Revisions

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs - With Interim Revisions.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information:

UC Santa Barbara COVID-19 Information

* University of California Policy on Vaccinations - With Interim Amendments

* Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For more information:

University of California's Affirmative Action Policy

University of California's Anti-Discrimination Policy

Reasonable Accommodations

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security Report Disclosures