Host - Part Time - San Diego Zoo
San Diego, CA 
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Posted 10 days ago
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Job Description
HOW YOU WILL IMPACT OUR MISSION
The Host under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager.

WHAT YOU WILL DO
  • Greets all guests entering the restaurant
  • Makes Customer Service a top priority
  • Seats guests in a prompt, courteous and efficient manner
  • Manages seating rotation
  • Takes restaurant reservations
  • Provides personable and professional phone etiquette
  • Communicates with management staff on a daily basis
  • Applies good work ethics and meets SDZWA performance standards
  • Assists servers and bus persons with service when time allows
  • Assists in training new personnel as needed
  • Assists Lead, Cooks, Manager and Supervisor when needed
  • Maintains Department of Environmental uniform standards
  • Maintains a passing grade on the County of San Diego Department of Environmental Health food handler’s exams
  • Engages in the organization’s mission and vision
WHAT WE ARE LOOKING FOR
  • JOB EXPERIENCE
    • Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed.
    • One year experience working in a fine dining restaurant environment.
  • SKILLS AND KNOWLEDGE
    • Knowledge of Zoo or Safari Park facilities, rules and regulations
    • Proper phone etiquette
    • Basic usage and care of standard equipment
    • Basic inventory controls
    • Guest service standards and policies
    • Uniform standards
    • Performance standards
    • Multi/task and prioritize to meet the demands of business
    • Work in a high volume, fast/paced environment
    • Communicate effectively (verbal and written)
    • Work effectively in a team environment
    • Interact tactfully and courteously with guests and employees
    • Work competently with a diverse large groups of people
    • Understand and carry out verbal and written instructions effectively
    • Perform required clean-up work
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER
  • Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
  • Family Passes
  • Complimentary Tickets
  • Local and In-House Discounts
  • Employee Assistance Program
  • Wellness Program
IMPORTANT DETAILS
  • Location: San Diego, CA
  • Position Type: Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
  • Hourly Rate: $17.00

SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER

 

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Job Summary
Company
San Diego Zoo Wildlife Alliance
Employment Term and Type
Regular, Part Time
Required Education
Open
Required Experience
Open
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