Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Value-Added Services organization creates and delivers products to Visa clients and accelerates the seamless delivery of our products into markets. We are at the core of Visa's overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The VAS Product & Portfolio Operations team is accountable for managing, prioritizing, and commercializing the entire portfolio of Visa's Value-Added Services offerings. The Senior Manager, Business Control will play a key role in providing a structured approach to designing, monitoring, and testing controls across the VAS business. This individual will create and maintain documentation that supports the development of VAS processes and controls, including monitoring performance to aligned milestones.

The Senior Manager, Business Process and Control will partner closely with teams across VAS to manage capacity planning and identify and remove delivery risks as they arise. The successful candidate will have over a decade of experience leading process engineering and control identification. He or she will have strong consensus building skills and will be comfortable providing guidance and guardrails to a large and disparate team of product managers and supporting professionals. This role sits at the intersection of several different teams, and enables connections with technology, sales, marketing, and support organizations.

If you're an experienced Product Operations and/or Risk Management leader who's motivated by the opportunity to shape the future of Visa and payments across the world, this is the role for you! You will have a bird's eye view of the whole business and will be a key participant in shaping the future of the software, products and solutions that will change commerce over the next decade.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least
• 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 10+ years of accelerated professional growth in leading companies, with a track record of increasing levels of responsibility and accomplishments
• 5+ years of experience in the Product Management or Risk management of a Finance or FinTech organization
• Experience establishing, leading, and successfully completing business or risk management improvement programs that lead to measurable results
• Professional track record of being given responsibility for large, complex programs using process engineering methodologies
• Established reputation for building peer relationships with leaders in a large, complex organization, and being able to communicate and influence groups with highly developed communication skills
• Ability to manage multiple initiatives at once in a fast-paced entrepreneurial environment and remain calm under pressure. Comfortable with problem solving ambiguity
• Demonstrated ability to build momentum for change and driving results across the finish line in making it happen.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142,400.00 to 206,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.