About the Role:

The Production Shift Supervisor is responsible to lead, train and supervise the operations departments during the shift. Includes overseeing the staff and workflow to meet our quality and client specifications in a safe and respectful work environment. Departments to oversee may include Collation, Picking, QC/Pack, Mailing, Digital Print and Bindery. Hours are generally 3:00pm - 11:00pm; M-F.

What You'll Do:

• Responsible for moving work through the facility as efficiently as possible while adhering to internal and customer SLA's
• Ability to troubleshoot and analyze equipment and/or workflow issues; contacts necessary technician(s) for equipment issues unable to be resolved
• Ability to work within multiple job management software applications simultaneously
• Keeps the manager advised and informed in regards to all matters relevant to the job
• Investigates questionable orders and tracks down orders that are mismatched/misshipped
• Operates equipment as needed
• Handles timekeeping as well as verbal communications for direct employees (workplace or workflow changes); handles disciplinary actions as needed
• Responsible for reporting employee time/cards and information for machine downtime using SharePoint site
• Assists in cross-training and labor utilization of employees; keeps all employees on task at all times
• Writes and gives yearly reviews for all direct employees
• Consults with other department leads/supervisors/managers regarding any workflow changes or issues
• Assists in the interviewing process of potential employees
• Must be able to handle a demanding work environment and stressful situations in calm manner
• Facilitate all necessary training for staff

About You:

• Read work orders and follow instructions accurately.
• Perform basic math calculations.
• Communicate clearly both verbally and written.
• Work with variable information workflows.
• Meet and exceed set quality and productivity standards.
• Proficient in Adobe and Microsoft programs.
• Moderate mechanical skills
• Troubleshooting issues.
• Knowledge and able to recognize issues with paper stocks.
• Work in high-volume, high-pressure print environment.
• Ability to interact with internal/external clients/customers in a professional manner.

Qualifications and Experience:

• High School Diploma or equivalent
• Minimum 2 years' experience in digital print
• Minimum of 2 years supervisor experience

Why You Should Work Here:

• Generous benefits plan
• The ability to work in a climate controlled (70 degrees year around) and clean warehouse
• The opportunity to join a well-established and growing company that has just completed its most successful year

About Us:

• https://www.youtube.com/watch?v=hl-OQji6jlk