Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

• Knowledge of Salesforce strongly desired
• Knowledge of Marketing Apps (Hubspot, Speakcore) nice to have
• Partner and consult with business and technology stakeholders to identify and define business requirements. Defines and writes functional requirements based on business needs.
• Collaborate with stakeholders and IT solutions team in the assessment/evaluation phases of third-party SaaS solutions, platforms and tools.
• Partner with the business and IT teams for implementation project efforts by capturing the problem definition, current state, desired future state definition, etc.
• Participate in ongoing reviews of business processes and developing optimization strategies.
• Develop and communicate training and documentation for end users and provide training as necessary.
• Troubleshoot and resolve issues identified by end users.
• Support documentation and maintenance of IT policies and procedures related to business applications.

• Bachelor's degree in Business Systems, Computer Science, Business Administration, or equivalent.
• 5 -7 years of experience in business analysis or a related field.
• Attention to detail and superior analytical and problem-solving skills to research solutions to issues as they arise.
• Salesforce experience highly desired
• Exposure to working with enterprise applications (CRM, BI, Collaboration) in a business analyst role.
• Excellent verbal and written communication skills; strong interpersonal skills, ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
• Ability to gather and transfer requirements from collaborators into an action plan and deliver on that action plan leveraging internal systems as needed.
• Ability to provide documentation, guidance, and instruction to users.
• Ability to manage business partner expectations professionally.
• Ability to work independently, with general direction and guidance.
• Self-motivated, flexible, team player with multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
• Proficient in Word, Excel, PowerPoint, and Visio.
• Previous experience working in a SCRUM or Agile environment desirable.
• Ability to work in a fast-paced environment while managing multiple priorities
• Experience working in FDA regulated environments is a plus

Market Range: $92,000 - $134,000
Exact compensation may vary based on skills, expertise, and location

Benefits
Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:

Core Benefits:Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance

Perks: ESPP, Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards

EEO Employer