MullenLowe - A different kind of beast

With many long arms, each able to deliver a powerful blow, several hearts that beat in unison, and one sharp mind that shares a bold vision, MullenLowe is really unlike any other agency. We started with the merger of two kindred spirit agencies. We had complementary capabilities, but more importantly we had long histories of being very entrepreneurial organizations. We were scrappy to the core, and the result was one global creative boutique that shared the same vision: to work with the world's most innovative marketers.

Position Overview

Account Management at MullenLowe is about more than just client service (although we do that, too). As the connector between clients, partners, and the agency, everyone in Account Management is required to be hyper-adaptable and flexible, offering thoughtful builds in creative development, passionately selling through a campaign, mediating between different points of view, and keeping things fair, having tough conversations for the good of the relationship and work - and, of course, being a positive, awesome person people always want to have in the room. Account Management is expected to be the persuasive, resilient, and relentless force it takes to help great work get made, combining sharp points of view on both business and creative.

The Account Executive, possessing an unwavering attention to detail and the ability to work collaboratively in a team setting, centers their attention on the daily, nuts and bolts executional needs of client business helping to drive projects to successful outcomes. Sometimes the Account Executive will own day to day aspects of an ongoing project, in other instances they will partner with a team member(s) to ensure flawlessly executed tactics and tasks ultimately lead to larger, positive project outcomes. With eyes fixed on the finer points and particulars of projects, still and always maintaining a keen awareness of their larger business goals, the Account Executive is among the first on the field when new projects come in, and one of the last lines of defense before work is released. The successful candidate will possess the agility to adapt to changing needs and new projects as well as the polished communication skills needed for productive, trust-driven relationships with both internal team members and client contacts. Additionally, the successful candidate embraces the team concept, the notion of always learning, ideating with colleagues, and discussing the best potential approaches to projects.

Responsibilities*

• Develops strong relationships with clients through total immersion in their business.
• Writes/helps to write, under the guidance of the Account Supervisor, on point Creative briefs laying a strong foundation for breakthrough creative.
• Works cross-departmentally (Creative, Production, Project Management, etc.) on campaign development, helping to ensure projects are executed with precision, timeliness, and attention to detail; knows how and when to involve senior account team members and other departments/stakeholders.
• Helps to create and provide post-campaign(s) results presentations.
• Implements tactical plans and daily program execution to accomplish delivery of integrated client advertising campaigns under the guidance of senior account team members.

• Participates in face-to-face client meetings and status calls.
• Engages with clients on tactical initiatives under the guidance of senior account team members.
• Maintains various internal and client facing reports.
• Provides competitive and market research as assigned.
• Assists team in resolving potential administrative issues (billing, estimates, etc.) as directed by senior account team members

• Other duties as assigned*

Qualifications

• Bachelor's degree or equivalent, "hands on" work experience in advertising required.
• 2+ years' experience required; advertising agency experience preferred.

• Experience working on integrated campaign development across multiple departments.
• Proficiency in MS Office (Excel, Outlook, PowerPoint, Word, etc.), and Keynote required.
• Strong organizational skills, ability to be nimble, multitasking in a fast-paced environment while maintaining flawless attention to detail, a tireless work ethic, and tenacious follow through.
• Strong written and verbal communication skills required; ability to present well, read a room, and make salient points convincingly and concisely.
• Experience with direct marketing campaigns and print production work preferred
• Experience with small scale event planning is a plus
• Exposure to/experience with data processing and databases is a plus

The salary range for this position is $50,000 to $70,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience and qualifications.