Title: Chief Commercial Officer

Location: Remote, US

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/

The Chief Commercial Officer will be responsible for leading and implementing PSI's go to market strategy, optimizing growth and revenue, profitability, and market leadership. The CCO is a pivotal leadership role and member of the Executive Team that has oversight for PSI's Global Assessment business. Particular focus will be on achieving strategic business objectives, winning new business, enhancing market presence and ensuring seamless alignment of sales, business development, marketing, sales operations and new customer engagement efforts across the organization. This role is a key member of PSI's senior leadership team, reporting directly to the CEO and plays a critical role in shaping PSI's future and long-term success.

• Develop and execute the commercial strategy to drive global revenue growth, including expanding the PSI's global assessment business into new markets, industries, and customer segments.
• Lead the Business Development, Marketing, Proposals and Sales Operations go to market teams to drive innovation, ensure the PSI value proposition remains competitive and relevant, and attain aggressive revenue targets and successful implementations.
• Champion a customer-centric and cross functional approach throughout the Global Certification, Licensure, and Advisory business unit and supporting functions, ensuring that customer needs and expectations are met or exceeded.
• Oversee the implementation and successful development of strategic go-to-market plans and team culture that ensures integration between all functional teams involved in driving commercialization efforts.
• Evaluate alternative strategies, identify competitive issues, capitalize on core strengths, and develop operating plans to achieve objectives for profitable growth.
• Oversee and be accountable for PSI new business revenue including managing the commercial budget, forecasting revenue and cost to ensure efficient resource allocation and maximize return on investment
• Gain a thorough understanding of the cost structure and drivers of PSI's business and identify initiatives and programs to continually optimize spending on go to market and pricing strategies for profitable growth
• Propose and ensure implementation of pricing and contracting strategies.
• Lead contract negotiations to maximize strong, commercially viable customer relationships.
• Identify and establish strategic partnerships and alliances to drive growth and market expansion, be a thought leader and visible ambassador for PSI.
• Stay up to date on industry trends, competitive landscapes, and emerging opportunities to inform business decisions, help identify possible M&A targets.
• Establish key performance indicators (KPIs) and metrics to monitor pipeline and commercial performance and track progress against revenue and win rate targets.
• Adhere to ethical standards & comply with the laws and regulations applicable to the job function.

• Exceptional strategic planning and execution capabilities, with the ability to translate vision into actionable go to market plans and initiatives. Demonstrable track record of results.
• Exceptional commercial negotiation and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Exceptional team player - with ability to build critical cross functional relationships with colleagues upon which success would be dependent.
• Proven leadership abilities with a track record of building and developing high-performing teams.
• Strong communication skills with the ability to clearly articulate needs as well as provide the team with a clear framework of the strategic priorities.
• A visionary business leader, self-motivated with a high bias for action and accountability.
• Can respectfully cultivate a sense of urgency and responsiveness to all levels of the organization, strong ability to influence.
• In depth knowledge of market trends, customer behaviors, and industry dynamics with a global mindset.
• Financial acumen and experience in managing budgets and profit and loss accounts, forecasts and efficient use of tools such as salesforce.com for tracking of activity and impact.
• Ability to analyze cost-benefit scenarios, manage budgets and negotiate contracts and vendor/customer agreements as well as strategic alliances.
• Ability to present PSI and its products publicly comfortably and energetically.
• Working knowledge of the high stakes testing or related industry and brand landscape.
• Aptitude in sound decision-making and problem-solving in pressure situations.
• Ability to roll up sleeves and be agile in an entrepreneurial environment.
• Bachelor's degree in business administration, marketing, or a related field; MBA or advanced degree preferred.
• 10+ years of experience in leading transformation efforts in high-growth global organizations
• Proven track record of success in global commercial leadership roles within the global workforce industry, certification, licensure, testing or related sectors.
• Proven experience and success driving significant revenue growth, expanding market share, and achieving commercial targets.

Benefits & Culture

At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes;

• 401k/Pension/Retirement Plan - with country specific employer %
• Enhanced PTO/Annual Leave
• Medical insurance - country specific
• Dental, Vision, Life and Short Term Disability for US
• Flexible Spending Accounts - for the US
• Medical Cashback plan covering vision, dental and income protection for UK
• Employee Assistance Programme
• Commitment and understanding of work/life balance
• Dedicated DE&I group that drive core people initiatives
• A culture of embracing wellness, including regular global initiatives
• Access to supportive and professional mechanisms to help you plan for your future
• Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities