Job Summary and Scope of Responsibility: Provide oversight, guidance, education, and support to the Board, senior management team, line managers and various departments on all matters of regulatory compliance. Coordinate communication on compliance matters between regulatory agencies, the Board and senior management. Manage and oversee the Compliance Management System and Community Reinvestment Act (CRA) program. Ensure required compliance and monitoring activities are performed and documented.

Essential Functions: With or without reasonable accommodation must be able to perform all essential job functions as described below.

• Plan, organize, direct and control the employee(s) and day-to-day activities of the compliance department. Includes staff selection, development, salary review, and performance management.
• Research bank compliance laws and regulations to identify changes that may impact the Bank's business operations, products and services. Recommend, update and maintain appropriate policies, procedures and internal controls.
• Establish and manage the Compliance Management System to include appropriate controls and monitoring processes to provide evidence of the Bank's on-going compliance with its policies, practices and regulatory reporting requirements.
• Prepare periodic risk assessments and reports to facilitate the evaluation of adequate controls, policies and procedures. Generate recommendations for the Board, Risk Oversight Committee, Audit Committee and senior management.
• Administer the Bank's Complaint Management System.
• Assign compliance training curriculum to all employees and directors, and monitor completion of required training.
• Coordinate communication and reporting between regulatory agencies (FRB, FDIC, CA DFPI), the Board, and senior management on compliance-related matters
• Prepare and review disclosures, marketing materials, website(s) and communications to ensure compliance with federal and state regulations.
• Serve as chairperson of the CRA Committee; manage, coordinate and document program inclusive of policies, procedures and outreach activities.

Minimum Qualifications to Perform Essential Functions
Knowledge, Skills and Abilities:

• Comprehensive knowledge of regulatory risk management protocols and bank compliance regulations.
• Knowledge of bank products and services and related compliance requirements.
• Proficiency at developing, implementing and evaluating effective compliance policies, procedures and audit controls.
• Aptitude for research, analysis and interpretation of complex laws and regulations.
• Effective team leadership skills.
• Ability to multi-task and respond promptly to changing priorities.
• Demonstration of good judgement and strong analytical, problem-solving and decision-making skills.
• Professional inter-personal and verbal communication skills.
• Strong organizational and administrative skills.
• Professional business writing skills.
• Strong presentation and public speaking skills.
• Computer proficiency, including internet browsers and Microsoft Office Suite products.
• Proficiency at speaking, reading and writing English.

Experience and/or Education:

• Experience managing CRA activity promotions and documentation.
• Four-year degree in business, or seven years of progressively responsible compliance-related experience.
• Five years of experience managing compliance at a commercial bank, including coordinating communication between regulators, the board of directors, and senior management, preferred.