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Field Service Technician | The Shyft Group, Inc. | Plymouth, MI
Regular Employee | Hourly Non-Exempt
Who we are
At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.
We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.
Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do
As the Field Service Technician for Blue Arc (a Shyft Group Brand) based at our R&D facility in Plymouth, MI, you will enjoy supporting testing programs and carrying out field issue resolution for our customers' BEV Walk-in vehicles. Your focus will be supporting customer vehicles that require warranty work, installation and retrofit of components, and troubleshooting and resolution of mechanical and electrical issues.
You will also assist with durability testing and other testing efforts such as environmental test trips, reliability testing, and dynamic and static testing. You will also be involved with supporting the test team in the areas of mechanical and electrical support, troubleshooting, test driving, and data acquisition.
You will also:
- Assist technicians with instrumentation for testing
- Execute tests per procedures at our facility
- Ensure accurate record of measurement data
- Provide technical support for testing and customer vehicles
- Conduct routine equipment servicing in the field
- Inspect and troubleshoot equipment failures
- Repair equipment and replace faulty parts
- Install and test new equipment
- Provide preventive equipment maintenance
- Partner cross-functionally to resolve testing issues
Learn more about The Shyft Group and Blue Arc by exploring the Learn More section below.
What you need to be successful
- High School Diploma or GED required
- Associate technical degree (Preferred)
- Expertise in constructing of Walk-In, Truck Bodies and Van Upfit vehicles
- A successful track record as a Field Service Technician or similar role
- Knowledge of wiring and mechanical troubleshooting
- Proficient in utilizing hand and power tools
- Ability to travel up to 75%
- A Valid Driver's license, and willing and able to obtain a passport and enter Canada and Mexico
- Ability to Pass a DOT Physical
Learn More
The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/555?c=theshyftgroup
The Shyft Group
Employee Testimonials
Our Story
Sustainability Report
YouTube
Join Our Talent Community
Blue Arc
Blue Arc Launch Video (YouTube)
Blue Arc Receives 2023 Green Car Product of Excellence Award
Class 5 EV Crew Cab Announcement (Video)
Power Cube for EVs (Video)
Ride and Drive - Recap Video
Follow Blue Arc on LinkedIn, Facebook, Instagram, X, and YouTube
Why The Shyft Group?
We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.
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Stay Healthy: Medical and Rx Plan Health Savings Account Dental and Vision Plan Healthcare Flexible Spending Wellness Plan
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Financial Security: 401 (k) Retirement Savings Short and Long Term Disability Company Provided Life and Dependent Life Insurance Voluntary Term Life Insurance
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Work/Life Balance: Educational Reimbursement Employee Assistance Program Dependent Care FSA
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The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.
The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
The Shyft Group, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, Veteran status or disability.