Pharmacy - Infusion

Full Time

78526BR

Job Summary

As a patient-centered organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity and excellence that are integral to our mission.

Under supervision of the practice manager and clinical pharmacist and guided by the procedures of the Ambulatory Services, the Pharmacy Technician functions as the primary contact for prescription refill coordination and medication authorizations for UCSF Cardiovascular Care and Prevention Clinics. He/She is responsible for coordinating and addressing refill requests in a timely manner and facilitating medication prior authorization requests with the provider. He/she assists with entry of prescription information into EMR (ex: APEX), creates and routes Electronic Medical Record (EMR) encounters based on information received via pharmacy faxes, patient phone calls and EMR patient portal messages; call in medications to the pharmacy; follow-up with pharmacies and provide timely responses to patients on prescription status; prepare forms for provider review and signatures; and other tasks related to clinical operations. This position may also be called upon to assist with auto electronic refill service under protocol. The Pharmacy Technician is responsible for facilitating prescription prior authorization requests, obtaining and preparing proper forms for providers to complete for insurance authorizations, requesting information from insurance companies and pharmacies on behalf of prescribers regarding possible alternative therapies and providing patients with timely communications regarding status of requests.

The Pharmacy Technician is responsible for maintaining current knowledge of insurance pharmacy utilization management practice and strategies, pharmacy practice and pharmacy law. He/She may also have a role in championing quality initiatives or providing insight into the pharmacy support role in optimizing clinical operations. The Pharmacy Technician may be required to work at a variety of clinic facilities within the San Francisco area. He/She must work as a team member with other practice staff, consistently projecting a professional and courteous demeanor, demonstrating excellent customer service skills with patients, providers and staff. The Pharmacy Technician is required to comply with the Medical Center House and Telephone Standards, the Ambulatory Attendance Monitoring Policy and other applicable department policies.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Pharmaceutical Services at UCSF has long been nationally recognized as one of the founding fathers for clinical pharmacy services, which was established in 1965. Today, the department continues to lead the profession through the integration of advanced technology & robotics, comprehensive pharmaceutical care and clinical services.

Required Qualifications

• Ability to work independently.
• Current California Licensure as a Pharmacy Technician.
• Two years related experience in clinical setting and/or community pharmacy.
• Ability to communicate effectively, both over the telephone and in person.
• Able to sit at a computer workstation for extended periods of time.
• Basic keyboard and computer skills, ability to utilize software programs to conduct data entry.
• Basic math skills required.
• Strong Organizational skills to manage data processing work flow.
• Excellent communication and interpersonal skills, and ability to work well with patients, clinical staff, providers and pharmacy staff,
• Familiarity with MS Word and Excel
• Develop and maintain cooperative working relationships with other team members, physicians, nurses, and employees within the organization.
• Maintain the confidentiality of medical status of patients.
• Maintain accurate and complete records.

Preferred Qualifications

• Certified pharmacy technician (CPhT) with at least two years related experience in billing, benefits coordination, and prescription refill coordination.
• Understanding of medical abbreviations, pharmaceutical terminology and calculations.
• Generic/trade names of medications
• Experience in specialty pharmacy operations.

License/Certification

• Must be certified through the State Board of Pharmacy
• Possess a valid and current Pharmacy Technician Certification (CPhT)
• Must be in good standing with the State Board of Pharmacy

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

009281 PHARMACY TCHN 3

Job Category

Allied Health, Pharmacy, Technical & Technologist

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Career

Percentage

100%

Location

Mission Bay (SF)

Shift

Variable

Shift Length

8 Hours

Additional Shift Details

Variable