/What You'll Do Manage, escalate, and drive satisfactory resolution of customers' technical, service and infrastructure issues based on Zscaler products and technologies. Manage implementation and consulting projects, where you would be expected to plan, schedule and implement Zscaler solutions (ZIA, ZPA, ZDX etc.) for customers or service providers. Help develop, drive im

/What You'll Do Hold daily/weekly get well calls with customers with escalated issues Engage with customers on escalated support issues or critical customer situations Provide expert systems design, recommendations, and configurations Perform in depth diagnostics and troubleshooting using networking tools Assist customers with testing or troubleshooting of networking or cl

/What You'll Do Hold daily/weekly get well calls with customers with escalated issues Engage with customers on escalated support issues or critical customer situations Provide expert systems design, recommendations, and configurations Perform in depth diagnostics and troubleshooting using networking tools Assist customers with testing or troubleshooting of networking or cl

Demand Generation Strategy Develop and execute comprehensive demand generation strategies aligned with business objectives, leveraging various channels including digital marketing, content marketing, webinars, and more Campaign Management Oversee end to end management of demand generation campaigns, ensuring alignment with target audience and business goals Lead Generatio

Drive deal acceleration via technical expertise and strong sales acumen to win mindshare of customers technical teams Drive enablement and solution development with customers and partners to generate opportunities and close new business. Demonstrate strong understanding of networking and security architectures and engage in technical discussions with customer technical te

Recruit, mentor, and develop the enterprise sales engineering team. Refine and scale the core sales engineering processes such as discovery, technical qualification and proof of concept. Develop solution and customer proposals. Develop and deliver product and solution demonstrations. Work with sales leadership and clients to design, create and present business solutions t

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

Product Strategy & Vision Define and drive the unified user experience for internet access, SaaS and private applications security in alignment with company objectives and customer needs. Cross functional Collaboration Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success. Customer Engagement Direc

Process the semi monthly US payrolls for 2,000+ employees using ADP Workforce Now (Ceridian Dayforce beginning July 2024) Assist with the semi monthly Canada payroll using Ceridian Dayforce for 100+ employees Report US and Canada equity transactions (NSOs, ISOs, ESPP and RSUs) in Payroll Perform variable pay, stock, or other supplemental or non recurring pay runs, ensurin

Design, Develop and maintain automation tools for Infrastructure management, monitoring and Scalability Design, extend, and review APIs needed for Infrastructure and Software deployment in Public/Private clouds for a complex cloud service consisting of VMs, containers and various AWS PaaS components Partner with software engineers to meet the needs of bootstrapping and ma

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

Understand and solve customers pain points through Zscaler's unique value proposition Embrace selling a disruptive technology to educate key decision makers in organizations in your territory Be the GM of your business and create a plan for success; coverage, target prospects, customer footprint, partner coverage, marketing campaigns, etc. Manage the success of your busin

Understand and solve customers pain points through Zscaler's unique value proposition Embrace selling a disruptive technology to educate key decision makers in organizations in your territory Be the GM of your business and create a plan for success; coverage, target prospects, customer footprint, partner coverage, marketing campaigns, etc. Manage the success of your busin

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea