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This position will be responsible for linking mobile resources together, integrate and coordinate them to respond appropriately to patient needs. Telephonic patient triage following established evidence based protocols to assist in navigating care across the health care continuum. Responsible for telemonitoring and patient education activities. Actively coordinates team care in a virtual setting.
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As a subsidiary of Global Medical Response, Access2Care Nursing Medical Commend Centers (MCC) plays an important role in the company's strategic vision. The MCC is a clinical call center that utilizes a national network of care coordinators and communication centers to link 911 call centers, nurse navigators, physicians, and mobile medical response teams together to provide world class care coordi
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The Care Coordination Associate will respond appropriately and courteously to all incoming calls and emails from internal and external sources. Will confirm eligibility and utilize scheduling software to manage recurring, short notice and future trip scheduling. Troubleshoot and problem solve transportation issues with healthcare facilities and health plan personnel. ESSENTIAL FUNCTIONS/DUTIES Lea
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The responsibilities of the FWA Specialist, under the direction of the FWA Supervisor primarily assists with the development, implementation, maintenance of and adherence to the organizations policies and procedures covering auditing performed trips for Access2care, as well as addressing fraud waste and abuse matters as they arise. ESSENTIAL FUNCTIONS/DUTIES Identify, implement and maintain audit
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Directly investigate and coordinate communications on escalated customer complaints. Resolve all complaints within established time frames while ensuring strict adherence to corporate compliance and federal HIPAA regulations. Direct engagement in the coordination of internal policy review and response of customer audits. Essential Duties and Responsibilities Manage, coordinate and communicate wit
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The NEMT Coordinator is responsible for answering all incoming calls and communication from internal and external sources and responding appropriately, while maintaining a professional, courteous demeanor. The Coordinator will also determine requirements and mode of transportation. Utilizes scheduling software to manage members who utilizes Lyft transportation resources. Troubleshoots and problem
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The NEMT Coordinator is responsible for answering all incoming calls and communication from internal and external sources and responding appropriately, while maintaining a professional, courteous demeanor. The Coordinator will also determine requirements and mode of transportation. Utilizes scheduling software to manage members who utilizes Lyft transportation resources. Troubleshoots and problem
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Transportation Coordinator in Des Moines, IA Requisition ID 2021 16665 Category Operations Employment Type Full Time/Part Time More Information about this Job Job Description Summary We invite you to join a team of highly skilled emergency medical experts, dispatchers, pilots and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are
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Essential Duties and Responsibilities Access2Care Trainers are a vital part of the Access2Care team and are responsible for training all new inbound call associates in how to answering all incoming calls from our clients, their members, member representatives, and medical facilities to set up transportation for medical appointments or to inquire about transportation and responding to these calls
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The Care Coordination Associate is responsible for answering all incoming calls and emails from internal and external sources and responding appropriately, while maintaining a professional, courteous demeanor. The Care Coordination Associate will also confirm eligibility, determining transportation requirements and mode of transportation. Utilizes scheduling software to manage recurring, short not
Posted Today
The Coordinator is responsible for answering all incoming calls and communication from internal and external sources and responding appropriately, while maintaining a professional, courteous demeanor. The Coordinator will also be determining requirements and mode of transportation. Utilizes scheduling software to manage members who utilizes Lyft transportation resources. Troubleshoots and problem
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The Supervisor is responsible for staff performance innovative and state of art Service Center Hub. The Hub acts as a central gathering place for staff and leaders to hire, train and monitor Member Service Representatives (MSR). MSRs transition from initially working in the Hub to working remote to support what is largely inbound call volume. Supervisors organize and direct the staff of the Hub in
Posted Today
Trainers are responsible for training all new inbound call associates in how to answering all incoming calls from our clients, their members, member representatives, and medical facilities to set up transportation for medical appointments or to inquire about transportation and responding to these calls appropriately, while maintaining a professional, courteous demeanor. The Trainer will also work
Posted Today
The NEMT Coordinator is responsible for answering all incoming calls and communication from internal and external sources and responding appropriately, while maintaining a professional, courteous demeanor. The Coordinator will also be determining requirements and mode of transportation. Utilizes scheduling software to manage members who utilizes Lyft transportation resources. Troubleshoots and pro
Posted Today
This key role is responsible for all aspects and activities of the non emergency transportation (NET) provider network and the networks compliance with contractual expectations. Creates and coordinates contract methodology to support service needs of the project. The NET provider network includes contracted network transportation providers, public transit and volunteer organizations. Provides or c
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