Reconciles, resolves, and researches 2 step claims and payments to ASH. Receives and sorts incoming mail including paper EOBs, faxes, Interoffice Mail, and Health Plan letters. Downloads electronic EOBs from Health Plan Portals. Count and scan EOBs and Health plan letters for distribution and track counts into daily inventory. Manually reconciles claims for payment from H

Enable teams to research, design, develop, and maintain existing and new websites and components Monitor and analyze team progress and results within their product teams and adjust assigned resources as necessary to maintain user and engineering goals and milestones. Provide guidance and oversight in project planning, technical design, estimating and development schedules

Create and update operations manuals and forms. Update and maintain operations manuals for multiple unique provider types. Update and maintain various applications and forms. Edit operational manuals, applications, and forms on an annual basis with input from various business owners. Work with Sr staff on team to gather and understand the requirements for the Ops Manuals,

Collaborate with strategists, designers, and developers to define the design challenge and content requirements and articulate a content design strategy that seamlessly integrates content and UX design for an elevated user experience. Lead content research and usability studies and clearly articulate choices for standard terms, tone, and benefits throughout task flows. Wo

Receives and responds to telephone calls from members, and health plans/employer groups. Demonstrates knowledge and understanding of all ASH products and programs through consistent proficiency in quality, quantity, and responsiveness. Responsive to customer contacts in a professional, accurate, timely and courteous manner. Ascertains the nature of the contact and records

Answer incoming calls in a professional, accurate, timely and courteous manner. Ascertain the nature of the call and record information in the Communication Log. Look up member information using proprietary ASH systems and provide information to the caller. Forward logs requiring further research to the appropriate department. Transfer callers to the appropriate queue if

Leads writing staff. Manages team of writers/editors, content managers, and content specialist(s) within marketing Sets goals and objectives for staff that ladder up to company goals. Assists staff in resolving issues. Evaluates staffing needs; responsible for hiring as needed. Coaches, counsels, and trains staff; promotes staff engagement. Works with the Senior Vice Pres

Maintains existing and develops new mapping across a variety of file types, manages inbound file/data processing, develops new files/reports. Supports development on a range of EDI transactions including enrollment, benefits, claims, and financial transactions. Independently develops mapping and translations between data elements for file feeds. Contributes to the impleme

Identifies and develops sales leads Develops and implement comprehensive sales and marketing strategies to meet sales objectives in assigned territory and business objectives for retention and growth. Develops, executes, and drives ASH's Clinical Programs sales distribution through health plan and other sales channels. A poised professional who makes a highly positive fir

Leading a portion of a growing DevSecOps engineering team. Develops project plans, specifying goals, strategies, resource allocation, and scheduling. Coordinates activities of DevSecOps engineers to ensure goal achievement within identified timeframes. Researches and evaluates technology and processes; makes recommendations to improve team performance, productivity, and s

Researches, documents, and ensures compliance of State and Federal Employment Laws. Monitors compliance with federal, state, and local regulatory requirements including US employment and leave laws. Researches new and existing regulations, identifies processes and updates policies as needed. Maintains a comprehensive catalog of all state and federal HR employment laws and

Routine treasury and corporate finance support. Supports Sr. Director, Treasury & Tax with all treasury and tax related activities. Manage banking relationships. Determine the daily cash position and manage account transfers, wire transfers and ACH transactions. Prepare quarterly debt compliance package. Prepare short term and long term cash forecasts and analyses. Suppor

Interfaces with various clinical practitioner types to promote ASH and to execute practitioner contracts for key health plan clients to support relationships and to provide delivery system updates. Maintain ongoing focus for productivity in a fast paced environment and meets deadlines in an environment where priorities may change. Ability to display effective presentation

Provides project management of legal operations and legal support functions. Manage the legal team's strategic plan and overall operations, with a focus on increasing efficiency. Assist with the legal team's ongoing work prioritization, collaborating with the business to meet legal and business needs. Streamline the legal team's current workflows, including with and/or im

Prepares monthly, quarterly, and annual financial statement reporting packages and presentation materials (including Balance Sheet, Statement of Operations and Comprehensive Income, Statement of Shareholders Equity, and Statement of Cash Flows) for internal and external use. Prepares annual financial statements and footnote disclosures in accordance with U.S. GAAP and/or