Review accuracy of client submissions and reroute if necessary in Salesforce. Update or maintain priority and status of outstanding transactions daily. Record client contact and outstanding requests for internal reference and record keeping. Maintain, organize, and archive purchase documents with consistency and detail. Complete asset setup in systems consistent with inte

Opens accounts. Closes accounts. Performs account maintenance. Pulls daily operational reports and processes within allowed timeframe. Maintains treasury management systems with current account information. Special projects as assigned. Other duties as assigned. QUALIFICATIONS Data entry experience. 1+ years of Banking experience preferred. Previous mortgage processor ski

Ensure delivery of exceptional customer service via telephone or through email by taking ownership of each customer inquiry, question or concern to resolution Make appropriate decisions on behalf of the customer quickly and effectively. Provide information and knowledgeable assistance efficiently and professionally. Ability to effectively prioritize work to ensure efficie

Ensure delivery of exceptional customer service via telephone or through email by taking ownership of each customer inquiry, question or concern to resolution Make appropriate decisions on behalf of the customer quickly and effectively. Provide information and knowledgeable assistance efficiently and professionally. Ability to effectively prioritize work to ensure efficie

Responsible for supervisory duties such as hiring/firing, training, coaching, directing work, performance evaluation, work assignment/scheduling, timecard/time off approval, employee grievances, disciplinary action, pay decisions, etc. Supervise, mentor, coach, and train staff incorporating existing knowledge, credit principles, and Omega training. Encourage teamwork and

Review and analyze assigned automated transaction alerts produced from the bank's AML monitoring system. Conducts sufficient analysis of the customer patterns and activities in order to Provide clear written statement supporting disposition decision and documentation within the AML software. Meet productivity and quality expectations. Reviews assigned watchlist filtering

Process deposits, withdrawals, check cashing and other Bank Transactions including night deposit, courier and ATM deposits within assigned limits servicing as the first line of defense from a risk management perspective. Balance and maintain cash drawer in accordance with branch performance standards. Proactively respond to incoming calls and serve as a customer advocate

Develop, implement and maintain enterprise policies and processes to mitigate fraud risk while ensuring an appropriate balance between risk management and customer experience. Collaborate with business unit management to establish fraud risk management protocols, detective and preventive fraud controls, and to assess the effectiveness of controls for fraud risks. Develop

Review and make decision to approve retail banking transactions including but not limited to over the counter transactions, ATM debit card increases, wires etc. Respond to approval requests promptly and professionally within established service level agreements. Handle escalations from branch staff and approves transactions that fall over established limits/guidelines. Ap

Review accuracy of client submissions and reroute if necessary in Salesforce. Update or maintain priority and status of outstanding transactions daily. Record client contact and outstanding requests for internal reference and record keeping. Maintain, organize, and archive purchase documents with consistency and detail. Complete asset setup in systems consistent with inte

Assist with the completion of implementation forms, customer agreements, etc. Establish communication schedule with onboarding clients, which includes preparing an agenda for each client meeting to outline progress and objective for next steps toward service setup. Verify contracted services are correctly implemented within expected timeframes. Ensure accounts opened accu

Through an organized and consultative approach, develops new depository and loan customer relationships with prospective clients that includes telephonic, face to face visits and written communication to introduce the Bank's products and services. Participates in community events and tradeshows to promote the Bank's available services and financial products. Meets with ce

Through an organized and consultative approach, develops new depository and loan customer relationships with prospective clients that includes telephonic, face to face visits and written communication to introduce the Bank's products and services. Participates in community events and tradeshows to promote the Bank's available services and financial products. Meets with ce

Through an organized and consultative approach, develops new depository and loan customer relationships with prospective clients that includes telephonic, face to face visits and written communication to introduce the Bank's products and services. Participates in community events and tradeshows to promote the Bank's available services and financial products. Meets with ce

Ensure delivery of exceptional customer service via telephone or through email by taking ownership of each customer inquiry, question or concern to resolution Make appropriate decisions on behalf of the customer quickly and effectively. Provide information and knowledgeable assistance efficiently and professionally. Ability to effectively prioritize work to ensure efficie