JOB SUMMARY

The Sales Consultant works within the Outside Sales Department to successfully create and enhance partnership with residential and commercial accounts. As a Sales Consultant you will manage generating leads and building a sales pipeline through strategic account mapping, emailing, social media, newsletters, in-person events, educational events, and other sales marketing activities.

ESSENTIAL DUTIES & RESPONISIBILITIES

• Passionate about home automation and security services and providing comprehensive, custom consultations to home and business owners based on individual lifestyles and needs.
• Ability to cultivate ongoing, positive relationships with current and potential customers.
• Perform as the face of Alert 360, promoting a positive company image and ensuring customer relations while presenting Alert 360 products and services to potential and existing customers.
• Utilize company provided Salesforce.com CRM for all leads and continual updates through the sales process.
• Prospecting and networking to find new business within the criteria of commercial customers established by Sales Management.
• Schedule new on-site appointments with homeowners or business owners to complete sales presentations and keep pre-scheduled appointments.
• Follow through in a timely and professional manner with customers during the entire sales process.
• Develop and work a daily activity plan with management; track the results of the daily activity for review with management
• Prepare and submit contract sales contracts for orders.
• Report activity as requested to your Sales Manager or Branch manager.
• Follow up with customers after installation to assure customer satisfaction and obtain referrals.
• Assist with collecting any past due balances on customers with whom you have agreements.

JOB QUALIFICATIONS

• High school graduate or equivalent.
• Ability to pass criminal background check and drug screen
• Qualify for local licenses as required.
• Ability to work flexible hours, including weekends
• Competency in Microsoft applications including Word, Excel and Outlook.

REQUIRED SKILLS

• Self-motivated and able to work independently taking initiative in identifying and resolving problems
• Excellent interpersonal skills
• Exceptional written and verbal communication skills
• Proven team building skills, shares knowledge and is easily coachable
• Aptitude for problem solving; ability to determine solutions for customers
• Strong analytical and negotiation skills
• Knowledge of SalesForce.com a plus but willing to train if not

PHYSICAL REQUIREMENTS

• Regularly required to sit, walk, and stand for several hours up to a full 8-hour work day
• Talk and hear, both in person and by telephone
• Use hands repetitively to operate standard office equipment
• Reach with hands and arms lifting up to 40 pounds
• Close vision, distance vision and the ability to adjust focus