Collaborate with a small team to develop, publish, and maintain global datasets as cloud based web services to support mapping and analysis Integrate new data sources, update existing services, and innovate new methodologies for publishing and consuming Living Atlas services Engineer workflows that improve data processing efficiency and effectiveness while creating conten

Perform customer research, market research, and competitive analysis to identify training needs and opportunities Work with the leadership team to envision new training products aligned with market trends, identifying customer requirements, business objectives, target audience, return on investment (ROI), product strategy, and KPIs Mine and analyze data related to product

Responsible for completion of work orders for tasks related to the physical maintenance and repairs of the buildings utilizing work order related software Responsible for implementing routine physical improvements Respond to emergency situations in accordance with departmental protocol Implement, with Supervisor, a comprehensive preventative maintenance plan and maintain

Collaborate with the Technical Support Operations Team to develop and implement quality assurance and quality control processes and procedures framework Conduct quality assurance checks on technical support interactions, including phone calls, emails, and chat conversations Review and evaluate customer feedback to identify trends and areas for improvement Provide feedback

Be the public face for our work in national mapping and charting at various events and gatherings Support conferences, tradeshows, seminars, webinars and user group meetings with domain expertise Engage other teams within Esri (marketing, sales, products, professional services, international distributors, education, and partner teams) on all national mapping and charting

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Draft and publish relevant content on the corporate intranet site and Microsoft Teams; support internal campaigns by creating strong visual content Help ensure communication materials effectively capture key messages, including the organization's business objectives, values, mission, and priorities Coordinate internal division events, including interdepartmental briefings

Empower your team. Manage the sales activities of your team by strategically leading all stages of the account management process. Mentor your team through active coaching, clear direction, and regular feedback. Cultivate a virtual team to support sales objectives and generate results. Build relationships. Prospect, develop, and implement location strategies for large, co

Process registrations and registration payments from attendees and sponsors Receive and maintain submissions for the map gallery and presentations Communicate with presenters, attendees, sponsors, and staff via phone and email to answer event related questions Organize and input data across various spreadsheets to track event activities, materials, and schedules Update in

Monitor and analyze content performance for priority audiences and customer journeys, leveraging specific, measurable metrics to make informed recommendations for optimization and improvements Stay current on Esri's campaign and program plans, utilizing exposure to industry leading web analytics tools to proactively map out how the web can best support strategic initiativ

Build relationships. Present, demonstrate and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies. Be an expert. Become a subject matter expert of the electric and gas industry as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly

Design and implement new UI components spanning a wide range of UX, such as Charting, Forms, Mapping Controls, Smart Mapping, Data Management, and Analysis Tools Ensure Components meet Accessibility, Internationalization, and Localization requirements Assume a leading role in the public API design and documentation Advise in matters of software architecture and engineerin

Design and implement new software components for the ArcGIS API for JavaScript, spanning a wide range of topics, such as web service consumption, data processing and analysis, core library functionality, mapping, and rendering Assume a leading role in the public API design and documentation Advise in matters of software architecture and engineering Apply and promote good

Work with the digital experience, content, development, and design teams to ensure successful on page optimizations on websites Perform keyword research, including discovery and expansion of keyword opportunities Analyze and provide insights into site analytics reports and recommend action items Conduct technical SEO audits Conduct competitive research and analysis Maximi

Support partner marketing programs for "marketing through" and "marketing with" our 2800+ Esri Partner Network organizations that include multinational, alliance, and system integrator partners Joint marketing planning and execution, maintaining partner marketing benefits, partner enablement, and marketing best practice sharing within the partner community Manage 3 5 mark