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Our Contact Center is looking for engaged and independent member service professionals to help our members achieve their financial goals. As a Sales and Service Representative, you will be part of a supportive and dynamic member focused sales team. This Representative works in a fast paced environment focused on serving our members over the phone with a variety of banking
Posted 4 days ago
First Tech Federal Credit Union
- San Jose, CA / Hillsboro, OR / Rocklin, CA
The Applications Systems Engineer II, coordinates and ensures the successful implementation and support of applications, with a focus on Pega, proactively identifying and troubleshooting performance issues and functionality gaps. Here's what you can expect from the job and what you need to be successful Job Duties Implement, perform maintenance activities and support appl
Posted 5 days ago
First Tech Federal Credit Union
- San Jose, CA / Hillsboro, OR / Rocklin, CA
The Senior Pega Digital Product Manager, Personalization works independently to manage complex digital product lifecycles, including product vision and strategy, go to market plans, development, positioning, launch and messaging. Here's what you can expect from the job and what you need to be successful Job Duties Establish and drive digital product vision and strategy, i
Posted 6 days ago
The Premier Financial Representative processes financial transactions and develops plans for assigned affluent members in the branch (Experience Center) as well as follow up activities by phone or email. The Representative is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful J
Posted 11 days ago
Manage complex CXC programs and support, including indirect management of SLA/SOW, partnering with other applicable business units (such as Card Services, Consumer Lending and Digital Products) Manages day to day operations with outsourced call center, responsibilities include Daily Transfer Rate Service Levels (70% in 30 Seconds) Quality Assurance/Call Monitoring First T
Posted 13 days ago
The Collateral Documents Associate ensures lien placement on consumer loans,releases liens and performs title maintenance, all in compliance with title and lien regulations for each State. Here's what you can expect from the job and what you need to be successful Job Duties Ensure timely lien placement through ongoing communication with members, third party vendors, other
Posted 13 days ago
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